Collision Center Technician

hendrick; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Hendrick Honda Collision Center (South Blvd) is seeking an experienced body repair technician to identify and perform repairs on customer vehicles in line with factory and Collision Center specifications. You will estimate costs, request parts and document work performed, while adhering to insurance guidelines and CSI targets.

The role requires demonstrable knowledge of body repair methods, Collision Center repair training or commensurate experience, and the ability to operate equipment safely.

Qualifications

• Demonstrable knowledge of body repair methods.
• Collision Center repair training or commensurate experience.
• Ability to operate equipment necessary to perform Collision Center repair functions.

Responsibilities

• Examines body damage on customer vehicles.
• Identifies necessary body repair work.
• Estimates cost of body work.
• Requests necessary parts.
• Performs body repairs including removing damaged body parts and replacing with fixed or new parts.
• Documents repairs performed.
• Performs body repairs efficiently and according to Collision Center and insurance company guidelines.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Skills

Automotive knowledge

Manual dexterity

Education

High School Diploma

Tools

Timekeeping system

Parts inventory system

Job description

Hendrick Honda Collision Center (South Blvd)

Location: 8901 South Boulevard, Charlotte, North Carolina 28273

Summary: Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

• Examines body damage on customer vehicles
• Identifies necessary body repair work
• Estimates cost of body work
• Requests necessary parts
• Performs body repairs including removing damaged body parts and replacing with fixed or new parts
• Documents repairs performed
• Performs body repairs efficiently and according to Collision Center and insurance company guidelines
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education

• o GED
• √ High School Diploma
• o Associate Degree
• o Bachelor Degree
• o Master Degree
• o Doctorate Degree

Field of Study/Work Experience

• o Accounting
• √ Automotive
• o Business
• o Human Resources
• o Information Technology

Desired Work Experience

• o up to 3 years
• o 3-5 years
• √ 5+ years

Education/Experience

Demonstrable knowledge of body repair methods. Collision Center repair training or commensurate experience. Ability to operate equipment necessary to perform Collision Center repair functions.

Certificates and Licenses

• √ Valid Driver's License
• o Automobile Salesperson License

Computer Skills

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Communication Skills

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands

Must be able to lift up to 80 pounds. While performing the duties of this job, the employee is regularly required to hear and talk; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands

Duties are performed primarily in the Collision Center. Work includes movement of vehicle body parts, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, paint-dust, and other collision center conditions. Frequently interacts with customers, Estimators, and Collision Center management.

Verbal and Writing Ability

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability

Ability to add, subtract, multiply and divide.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Core Values

To perform the job successfully, an individual should demonstrate the following Core Values:

• Servant Leadership
• Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
• Teamwork through Trust & Respect
• Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
• Integrity
• Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
• Commitment to Customer Enthusiasm
• Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
• Passion for Winning
• Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
• Accountability at All Levels
• Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
• Commitment to Continuous Improvement
• Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

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