Collision Manager

Sunset Automotive Group, Inc.; Florida; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Life and Disability Coverage

Paid Time Off

Factory and I-CAR training

Employee discounts at Sunset locations

Florida has no individual state income

Job summary

Sunset Cadillac of Sarasota seeks an experienced Body Shop Manager to lead a high-volume collision center with I-CAR Gold status and OEM certifications across multiple brands. This role demands hands-on leadership, strong operational and financial oversight, and a commitment to exceptional customer service.

You will oversee technicians, estimators, production staff, and administrative personnel, while driving efficiency, cycle time, and profitability.

Qualifications

• Proven track record leading a collision center
• Hands-on leader who balances operations and finances
• Strong knowledge of KPIs, cycle time, and profitability
• Experience managing production, repairs, and RO workflow
• Familiarity with insurance relationships and OEM procedures

Responsibilities

• Lead daily collision center operations
• Manage technicians, estimators, production staff, and admin personnel
• Drive profitability, cycle time, and CSI
• Oversee workflow from estimate to delivery
• Monitor RO status, supplements, parts, labor, and gross profit
• Maintain relationships with insurers and adjusters
• Ensure repairs meet OEM procedures and safety standards
• Recruit, train, mentor, and develop staff
• Monitor AR and open ROs
• Uphold clean, safe, professional facility
• Ensure compliance with manufacturer and industry requirements
• Identify opportunities to grow volume and market share
• Cultivate a culture of quality, accountability, teamwork, and customer satisfaction

Skills

Proven collision center leadership

Operations management

Customer service focus

Team leadership

Insurance relationships

Education

I-CAR certifications

Tools

CCC ONE

Production Management

Job description

Sunset Cadillac of Sarasota is seeking an experienced Body Shop Manager to lead our professional, high-volume collision center.

This is an opportunity for an accomplished collision center leader who takes pride in running a profitable, efficient, quality-driven operation and wants the facility, equipment, certifications, and organizational support to do the job right.

Our collision center is an I-CAR Gold facility with OEM certifications for multiple brands, including Audi, Infiniti, Volkswagen, General Motors, Hyundai, Genesis, and Volvo. Sunset has made a significant investment in our facility, equipment, training, and people to build an operation capable of meeting today's demanding repair standards. We are looking for the right manager to build on that foundation and continue moving the department forward.

This is not an entry-level management position. We are looking for a proven collision professional with the confidence, leadership ability, and operational experience to step in and lead a high-quality collision center profitably and ethically, while maintaining Sunset's longstanding commitment to exceptional customer service.

What You'll Be Responsible For

As Body Shop Manager, you will have responsibility for the performance and day‑to‑day operation of the collision center, including:

• Leading all daily collision center operations
• Managing technicians, estimators, production staff, and administrative personnel
• Driving production efficiency, profitability, cycle time, and CSI
• Managing workflow from the initial estimate through final vehicle delivery
• Monitoring repair orders, supplements, parts, labor, gross profit, and cycle time
• Building and maintaining strong working relationships with insurance carriers and adjusters
• Ensuring repairs are performed accurately, safely, and according to OEM repair procedures
• Recruiting, training, coaching, developing, and holding team members accountable
• Monitoring accounts receivable and open repair orders
• Maintaining a clean, safe, organized, and professional facility
• Ensuring compliance with manufacturer, insurance, and industry requirements
• Identifying opportunities to grow collision volume and increase market share
• Building a culture focused on quality, accountability, teamwork, and customer satisfaction

What We're Looking For

Previous experience successfully managing a collision center is required.

Our ideal candidate is a hands-on leader who understands both the operational and financial sides of the collision business. You should be comfortable managing people, production, insurance relationships, repair quality, and profitability while keeping the customer experience at the center of the operation.

Qualifications we're looking for include:

• Proven success managing a collision repair center
• Strong leadership, communication, and team-development skills
• Solid understanding of collision center financials and key performance indicators
• Experience managing production, cycle time, labor, parts, supplements, and gross profit
• Familiarity with accounts receivable and open RO management
• CCC ONE estimating and Production Management experience
• I-CAR certifications strongly preferred
• Familiarity with OEM certification requirements and repair procedures
• Reynolds experience is a plus

Most importantly, we're looking for a manager who knows what a well-run collision center looks like and has the ability to lead one.

Why Sunset Automotive Group?

This is more than an opportunity to manage a body shop. You'll be joining an established, stable, family and locally owned automotive group on Florida's beautiful Gulf Coast.

We believe good managers should have the resources and support necessary to succeed. Sunset has invested heavily in our people, facilities, equipment, training, and manufacturer relationships, and we're looking for a leader who can put those resources to work.

Benefits include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Life and Disability Coverage
• Paid Time Off, available to use after 6 months
• Company-paid factory and I-CAR training
• Employee discounts at all Sunset locations
• Florida has no individual state income tax

Sunset Automotive Group is an equal opportunity employer and a drug-free workplace. All candidates for hire must complete and pass a background check and drug screen before hire.