Collision General Manager

Boyd Group; Abilene (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Parental Leave

Medical, Dental & Vision Insurance

401(k) Retirement Plan with company-mæ

Disability & Life Insurance

Continuing Education Opportunities

Safety glasses provided

Uniform stipend

Voluntary Daily Pay option

Job summary

Gerber Collision & Glass Abilene is seeking a General Manager to lead the daily operations of the collision center and deliver an exceptional customer experience while ensuring profitability and policy compliance.

You will coach and develop team members, oversee budgets, manage vendor relations and accounts, and maintain a safe, efficient shop environment that meets high standards of quality and service.

Qualifications

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
• Strong coaching and customer service delivery skills.

Responsibilities

• Lead and manage daily operations of the Collision Center to meet KPIs and insurance metrics.
• Coach and empower team members to improve performance and service quality.
• Prepare and manage annual and monthly operating budgets for the center.
• Forecast and track monthly sales, profit, and expense objectives.
• Monitor accounts payable and receivable related to the Collision Center.
• Ensure safety and compliance, maintaining a clean, organized facility.

Skills

Leadership

Communication

Coaching

Customer service

Education

Post-Secondary Education

Tools

CCC

Mitchell

Job description

Company: Gerber Collision & GlassGreat Teams Don’t Happen by AccidentBuilt with Intent. Driven by YOU.At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.Ready to grow with a team that’s built for your success? Apply today.Our Commitment:The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our \"Greater Team\" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.Job Description:Gerber Collision & Glass - Clack, Abilene, TX1-2 Yrs previous leadership experience required1-2 Yrs minimum Collision DRP Estimating experience required2 Yrs + prior experience using CCC11-2 Yrs prior Mitchell experience required2 Yrs + prior Accounts Receivables/Payables experience required3-4 Yrs + prior customer service excellence requiredThe General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They are responsible to coach and empower each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.Key Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Prepare and manage the annual and monthly operating budget of the collision center.Forecast, target and track monthly sales, profit and expense objectives.Deliver formal annual performance reviews and informal monthly performance reviews.Monitor and maintain all A/P and A/R relating to the Collision Center.Maintain a clean and organized repair facility at all times.Monitor all maintenance required for all shop equipment, including the paint boothProvide training for all staff as necessaryEnsure all staff wear proper safety gear and adhere to dress code.Open and close the facility daily as per established procedures.Conduct or coordinate daily production meetings/walks to confirm through-put and delivery datesManage all estimates to ensure labor mix is within established standards. Manage store capacity.Lead and manage all repair facility personnel.Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.Attend training, information sessions and workshops recommended by Senior Leadership Team.Store CSI performance review and follow up within 24 hours.Education and/or Experience RequiredPost-Secondary Education or equivalent.Proven leadership experience in a collision repair environment or similar role.Required Skills/AbilitiesAttention to detail and a high degree of accuracy.Ability to consistently demonstrate a successful client experienceCommunicate clearly both verbally and in writing.Ability to motivate others utilizing effective coaching tools and management skills.Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.Benefits That Drive Your SuccessGerber offers the comprehensive benefits you expect from an industry leader, including:Annual Paid Time Off (PTO) plans2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week6 paid holidays annuallyMedical, Prescription Drug, Dental & Vision Insurance effective Day 1401(k) Retirement Plan with company matchEmployer Paid Short-Term Disability & Life InsuranceAdditional Voluntary Life InsuranceContinuing Education OpportunitiesFree Prescription or Non-Prescription Safety Glasses annuallyAnnual Voluntary Uniform StipendVoluntary Daily Pay option availableAbout UsGerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.Compensation Details:Compensation Details:Estimated $70,000 - $100,000 / YearCompensation is commensurate with location, skill, education, and experience.Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.#INDWEST