Collision Estimator Trainee

calibercollision; Houston (TX); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

Medical, dental & vision

Weekly pay

Vacation & holidays

Career growth

Production shop experience

Job summary

Caliber Collision Houston - Galleria is seeking a Collision Estimator Trainee to welcome customers, assess needs, and guide them through the repair process.

You will assist estimators with drop-offs, mapping and photographing vehicles, arranging transportation, and preparing paperwork while maintaining clear communication with customers, teammates and vendors.

This entry-level role offers day-one benefits and opportunities for advancement in a fast-paced production shop.

Qualifications

• 2+ years of customer facing experience; sales experience a plus.
• Must have a valid driver's license and be eligible for coverage under our company insurance policy
• Must be 21 years of age or older

Responsibilities

• Greet customers in person or on the phone and determine their needs.
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork for repairs.
• Perform active customer deliveries while communicating with customers, teammates and vendors.
• Ensure repairs follow Caliber's SOPs and industry guidelines.

Skills

Customer service

Communication

Multitasking

Physical stamina

Fast learner

Team collaboration

Job description

Service Center Houston - Galleria JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision Estimator Trainee to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING CALIBER

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay - Paid weekly and eligible for overtime
• Paid Vacation & Holidays - Can begin accruing day 1
• Career growth opportunities - we promote from within!
• A career for life: You'll gain hands-on experience within a production shop.

REQUIREMENTS

• 2+ years of customer facing experience; sales experience a plus
• Must have a valid driver's license and be eligible for coverage under our company insurance policy
• Must be 21 years of age or older

ABILITIES/SKILLS/KNOWLEDGE

• Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Passion for learning the collision industry
• Be able to understand instructions - written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Must be able to provide personable, friendly "World Class" customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.