Collision Estimator - IRA Toyota Danvers

Group1 Automotive, Inc.; Danvers (MA); On-site; USD 46,838 - 66,124; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job summary

Group1 Automotive, Inc. is seeking a qualified Automotive Collision Estimator for their Collision Center in Danvers, Massachusetts. The role includes greeting customers, assessing vehicle damage, and preparing repair estimates. A strong focus on building relationships with customers and insurance companies is essential.

The ideal candidate will have excellent communication skills and a knack for detailed assessments. Compensation ranges from $34.00 to $48.00 per hour with comprehensive benefits including health and dental insurance, and a 401(k) plan.

Qualifications

• Experience in customer service and relationship building.
• Ability to determine vehicle damage and repair needs.
• Strong communication skills.

Responsibilities

• Greet customers and provide vehicle information.
• Calculate repair costs and salvage values.
• Complete insurance claim forms accurately.

Job description

Overview

Group 1 Collision Center of IRA Toyota Danvers is part of fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified AUTOMOTIVE COLLISION ESTIMATOR to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you’ve got the horsepower to join a fast paced environment and hit our high standards - apply today!

Benefits:

• Health insurance
• Dental insurance
• Vision, Life, Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program

Professional work environment, with job training and advancement

Responsibilities

• Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.
• Builds and maintains strong relationships with customers, insurance companies and co-workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.
• Review with the customer the cost effectiveness of repair versus replacement of parts.
• Determine costs associated with repainting or other applicable customizing that may be required.
• Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Other duties may be assigned by management
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Qualifications

• Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.
• Builds and maintains strong relationships with customers, insurance companies and co-workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.
• Review with the customer the cost effectiveness of repair versus replacement of parts.
• Determine costs associated with repainting or other applicable customizing that may be required.
• Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Other duties may be assigned by management
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Compensation: $34.00 to $48.00 per hour

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.