Collision Estimator: Expert Auto Estimates & Customer Care

Caliber Collision; Murfreesboro (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Weekly pay

Paid vacation & holidays

I-CAR training

Career growth opportunities

Job summary

Caliber Collision in Murfreesboro, TN is seeking a Collision Estimator to perform writing estimates, process reviews, and manage customer communications through the repair process. The role includes handling DRP, final invoicing, and total loss administration while adhering to Caliber safety rules and company standards.

The estimator will provide post-repair plan updates and vehicle status reports to customers, with an emphasis on accuracy and timeliness as part of a team-based, safety‑driven

Qualifications

• 2+ years of collision estimating experience.
• Must be 21 years of age or older.
• Must possess a Motor Vehicle Physical Damage Appraisers License.

Responsibilities

• Write estimates for collision repairs.
• Conduct process reviews and verify workflow.
• Check in customer vehicles and document status.
• Complete final customer paperwork prior to vehicle delivery (DRP, final invoice).
• Finalize total loss administration and communicate post-repair plans to customers.

Skills

CCC1 estimating

Sales orientation

Repair process knowledge

Multitasking

Communication skills

Tools

CCC1 estimating software

Job description

Caliber Collision in Murfreesboro, TN is seeking a Collision Estimator to perform writing estimates, process reviews, and manage customer communications through the repair process. The role includes handling DRP, final invoicing, and total loss administration while adhering to Caliber safety rules and company standards.

The estimator will provide post-repair plan updates and vehicle status reports to customers, with an emphasis on accuracy and timeliness as part of a team-based, safety‑driven