Collision Estimator - Drive Repair Estimates & Updates

calibercollision; Raleigh (NC); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Weekly pay

Paid vacation & holidays

I-CAR training and certifications

Career growth opportunities

Job summary

Caliber Collision Raleigh - Downtown is seeking a Collision Estimator to write estimates, review processes, check in customer vehicles, and complete final customer paperwork prior to delivery. You’ll finalize total loss administration and provide post repair plan updates to customers while complying with safety rules and company standards.

Responsibilities include estimating accuracy, customer communication, and multitasking in a fast-paced collision center environment.

Qualifications

• 2+ years of collision estimating experience; sales experience preferred.
• Must be 21 years of age or older.
• Must have a valid driver's license and be eligible for coverage under our company insurance policy.
• Must possess a Motor Vehicle Physical Damage Appraisers License.
• Ability to do consistent physical activity - lifting objects over 50 lbs and bending/reaching.
• Experience with CCC1 or similar estimating software.
• Advanced understanding of repair processes and procedures.
• Strong sales orientation and customer-focused approach.
• Ability to understand instructions written and verbal; prioritize tasks in a fast-paced environment.

Responsibilities

• Write estimates and conduct process reviews.
• Check in customer vehicles and prepare final paperwork prior to delivery.
• Finalize total loss administration and DRP-related tasks.
• Provide post repair plan communication and vehicle status updates to customers.
• Adhere to Caliber safety rules, guidelines and company standards.

Skills

Collision estimating

Sales orientation

Process understanding

Instruction comprehension

Multitasking/adaptability

Physical ability

Education

Motor Vehicle Physical Damage Appraisers License

Tools

CCC1 estimating software

Job description

Caliber Collision Raleigh - Downtown is seeking a Collision Estimator to write estimates, review processes, check in customer vehicles, and complete final customer paperwork prior to delivery. You’ll finalize total loss administration and provide post repair plan updates to customers while complying with safety rules and company standards.

Responsibilities include estimating accuracy, customer communication, and multitasking in a fast-paced collision center environment.