Collision Estimator - ADAS, EV Repairs & Customer Advocate

Kinetic Automation Inc.; Tempe (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Incentive stock options

Health insurance

401(k) plan

HSA contribution

Flexible time off

Paid vacation

Job summary

Kinetic Automation Inc. is seeking a Collision Estimator who combines precise collision estimating with strong customer advocacy. You will assess vehicle damage virtually, identify ADAS calibration needs, and ensure repair plans meet high standards.

You’ll use high-resolution imaging and leading estimating platforms to create accurate, documented estimates that drive trust and efficiency. This role emphasizes precision, cross-functional collaboration, and ongoing training to enhance our

Qualifications

• 5+ years of collision estimating experience.
• Proven success delivering exceptional customer service in a B2B collision repair environment.
• Proficiency with CCC ONE, Mitchell, and Audatex software.
• Willingness to travel for client meetings, training, and industry events.
• Bachelor’s degree in Business, Analytics, or related field preferred.
• I-CAR and/or ASE certifications preferred.

Responsibilities

• Build and maintain relationships with car owners, collision center partners, and internal teams.
• Serve as SME on collision estimating, repair planning, and ADAS calibration.
• Review high-resolution photos, scan reports, and loss facts to produce accurate estimates.
• Use CCC ONE, Audatex, and/or Mitchell to ensure precise, well-documented estimates.
• Audit repair plans for OEM procedure compliance, labor times, and parts evaluation.
• Understand and apply insurance carrier requirements to ensure alignment and compliance.
• Analyze trends in estimate quality, documentation, supplements, and repair outcomes.
• Provide feedback to improve workflows, technology, and customer processes.
• Support development of estimating, diagnostics, and repair planning platforms.
• Participate in training and knowledge-sharing activities.

Skills

Customer service

Interpersonal communication

Problem solving

Education

Bachelor’s degree in Business/Analytics

I-CAR certification

ASE certification

Tools

CCC ONE

Mitchell

Audatex

Job description

Kinetic Automation Inc. is seeking a Collision Estimator who combines precise collision estimating with strong customer advocacy. You will assess vehicle damage virtually, identify ADAS calibration needs, and ensure repair plans meet high standards.

You’ll use high-resolution imaging and leading estimating platforms to create accurate, documented estimates that drive trust and efficiency. This role emphasizes precision, cross-functional collaboration, and ongoing training to enhance our