Collision Estimator

Group 1 Automotive; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

Life & Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job summary

Group 1 Automotive’s GP1 Collision Center of Round Rock is seeking a qualified Collision Estimator to join our team. We offer a team environment, comprehensive benefits, and ongoing training to support your career growth in automotive collision repair.

As part of Group 1 Automotive, you’ll evaluate damage, prepare repair estimates, and collaborate with customers and insurance providers to ensure accurate and fair pricing.

Qualifications

• DRP (Direct Repair Program) experience is required.
• One or more years of related experience in the collision repair industry.
• Proficient with Microsoft Office (Email, Excel, Word).
• Ability to work independently and be self-motivated.
• High school diploma or equivalent is required.
• Valid driver license in the state of work and a good driving record.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process-driven environment.
• Outstanding communication skills, both verbal and written.

Responsibilities

• Greets customers upon arrival and communicates with them by telephone, scheduling appointments and collecting vehicle information.
• Builds and maintains strong relationships with customers, insurance companies and co-workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage to the vehicle including structural, exterior and interior damage, as well as mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item, and the salvage value of the total vehicle.
• Reviews with the customer the cost effectiveness of repair versus replacement of parts.
• Determines costs associated with repainting or other applicable customizing that may be required.
• Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Other duties may be assigned by management.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Skills

Customer service

Communication

Attention to detail

Professional image

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

GP1 Collision Center of Round Rock is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualifiedCOLLISION ESTIMATORto our team.

We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

Benefits:

• Health, Dental & Vision insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.
• Builds and maintains strong relationships with customers, insurance companies and co-workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.
• Review with the customer the cost effectiveness of repair versus replacement of parts.
• Determine costs associated with repainting or other applicable customizing that may be required.
• Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Other duties may be assigned by management
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Qualifications

• DRP (Direct Repair Program) Experience
• One or more years related experience in the collision repair industry.
• Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
• Ability to work independently and be self-motivated.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.
• Great attitude with high-energy personality,
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.