Collision Customer Experience Specialist

Talentify; York (York County); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Benefits from day one

Weekly pay & overtime

Paid vacation & holidays

Career growth

Job summary

Caliber Collision is hiring a Customer Service Consultant in York, PA. The role involves greeting customers, assessing needs, and providing guidance while coordinating with estimators to ensure timely, accurate repairs.

You will assist with drop-offs, vehicle mapping/marking, photographing, and coordinating transportation. Strong communication with customers and team members is essential for a smooth repair process.

Qualifications

• 2+ years of customer facing experience; sales experience a plus.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.

Responsibilities

• Greet customers in person or on the phone and determine their needs.
• Assist collision estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork.
• Communicate with customers, clients, teammates and vendors to ensure correct and efficient repairs.

Skills

Customer service

Communication

multitasking

Job description

Caliber Collision is hiring a Customer Service Consultant in York, PA. The role involves greeting customers, assessing needs, and providing guidance while coordinating with estimators to ensure timely, accurate repairs.

You will assist with drop-offs, vehicle mapping/marking, photographing, and coordinating transportation. Strong communication with customers and team members is essential for a smooth repair process.