Collision Center Manager: Lead Team & Drive Quality

Diehl Automotive Group; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

Diehl Automotive Group in Pittsburgh is seeking a Collision Center Manager to oversee operations at Diehl Collision Centers. This position offers a great work environment, competitive pay, and excellent benefits for the right candidate.

The successful candidate will manage teams, ensure quality control, and maintain customer satisfaction. They will oversee KPIs and collaborate with various departments while providing a clean and effective workspace.

Qualifications

• Minimum of two years management experience is required.
• Must have a PA Motor Vehicle Damage Appraisers License.
• Experience with CCC One is preferred.

Responsibilities

• Oversee quality control and meet DRP objectives.
• Manage estimators, customer service representatives, and technicians.
• Handle customer complaints and ensure satisfaction.

Skills

Management experience

CCC One experience

Job description

Diehl Automotive Group in Pittsburgh is seeking a Collision Center Manager to oversee operations at Diehl Collision Centers. This position offers a great work environment, competitive pay, and excellent benefits for the right candidate.

The successful candidate will manage teams, ensure quality control, and maintain customer satisfaction. They will oversee KPIs and collaborate with various departments while providing a clean and effective workspace.