Collision Center Manager

Diehl Automotive Group; Pittsburgh (Allegheny County); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

A regional automotive group in Pittsburgh is looking for a Collision Center Manager to oversee operations and ensure high-quality service. The role requires at least two years of management experience and a PA Motor Vehicle Damage Appraisers License. Ideal candidates will be responsible for managing a team, addressing customer concerns, and maintaining operational efficiency. You will also benefit from competitive compensation, including a pay range of $75k-$125k per year, alongside comprehensive health benefits.

Qualifications

• Minimum of two years management experience in the automotive industry.
• Strong experience in managing teams and ensuring customer satisfaction.
• Knowledge of quality control practices in a collision center.

Responsibilities

• Oversee daily operations and quality control in the collision center.
• Manage estimators and technicians to meet sales and customer satisfaction goals.
• Ensure effective communication with customers regarding repair processes.

Skills

Management experience

Customer service skills

Quality control

Education

PA Motor Vehicle Damage Appraisers License

Tools

CCC One

Job description

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Diehl Automotive Group provided pay range

This range is provided by Diehl Automotive Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $125,000.00/yr

Diehl Collision Centers is growing! We need your help! This is a fantastic opportunity for the right candidate with great pay, fantastic benefits and a comfortable and fun work atmosphere. Apply today and see the Diehl Difference!

Responsibilities

• Quality Control
• Meeting and exceeding DRP objectives
• Manage estimators, csr, and techs
• Manage Accounts Receivable
• Manage Open ROs
• Maintain proper amount of work in process
• Set and meet monthly top line sales goals
• Update customers on the process of their repair
• Review final product with customer
• Handle any customer complaints
• Manage team including recruiting, hiring and termination
• Work together with the sales, parts and service departments
• Maintain a clean work environment including a clean shop and tools
• Minimize and track any waste, including rework
• Maintain proper KPIs for Labor, Parts, Sublet and Material

Requirements

• Two years management experience
• PA Motor Vehicle Damage Appraisers License
• Some experience with CCC One

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Motor Vehicle Manufacturing

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