Collision Center GM: Drive Profit & People Success

Kaizen Collision Center; Northglenn (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Bonus & commission opportunities

401(k) with Company Match

Paid Time Off

Paid Holidays

Paid OEM and industry training

Job summary

Kaizen Collision Center – Northglenn East, Colorado is looking for an experienced General Manager to lead daily operations, drive profitability, and manage production, throughput, and customer satisfaction. You will oversee estimators, technicians, parts and CSRs while building a high-performance team.

Join us if you have a track record in collision repair leadership, strong financial acumen, and ability to improve KPIs, insurance relationships, and overall service quality.

Qualifications

• Collision repair management experience required.
• Strong understanding of shop financials and KPIs.
• Insurance and DRP knowledge.
• Strong leadership and decision-making skills.
• Ability to improve production and profitability.
• Valid driver's license.
• I-CAR, ASE, and OEM certifications are a plus.

Responsibilities

• Own overall shop performance and profitability.
• Oversee production, cycle time, touch time, and throughput.
• Manage sales, gross profit, labor and expenses.
• Direct estimators, technicians, painters, parts, and CSRs.
• Recruit, coach and drive team accountability.
• Ensure customer satisfaction and handle escalations.
• Maintain insurance relationships and DRP coordination.
• Adhere to OEM repair procedures and quality standards.

Skills

Collision repair management

Shop financials and KPIs

Insurance and DRP knowledge

Leadership and decision-making

Production and profitability

Valid driver's license

I-CAR, ASE, OEM certifications a plus

Job description

Kaizen Collision Center – Northglenn East, Colorado is looking for an experienced General Manager to lead daily operations, drive profitability, and manage production, throughput, and customer satisfaction. You will oversee estimators, technicians, parts and CSRs while building a high-performance team.

Join us if you have a track record in collision repair leadership, strong financial acumen, and ability to improve KPIs, insurance relationships, and overall service quality.