Collision Center General Manager - Lead Growth & Operations

Caliber Collision; Town of Middleton (WI); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical insurance and vision

Dental insurance

Paid weekly

Paid vacation & holidays

Career growth opportunities

I-CAR training

ASE certifications

Job summary

Caliber Collision is seeking a Collision General Manager in Middleton, WI to lead the center’s daily operations, risk management, client metrics, and production while developing teammates and reviewing financial performance with a focus on profitability and safety.

The role requires coordinating repairs to meet Caliber SOPs and industry guidelines, recruiting top talent, and driving continuous improvement in service quality and efficiency.

Qualifications

• 3+ years of collision management experience.
• Valid driver’s license and eligibility for company insurance.
• Must be 21 years of age or older.

Responsibilities

• Oversee the center’s overall operation, including risk management, teammate development, client metrics, production and administration.
• Recruit, recognize, and retain talented teammates; monitor financial performance metrics.
• Review prior month’s financial metrics to identify opportunities and trends; ensure repairs meet SOP and industry standards.

Skills

Collision management

Customer service

Prioritization

Team leadership

Tools

CCC1

Job description

Caliber Collision is seeking a Collision General Manager in Middleton, WI to lead the center’s daily operations, risk management, client metrics, and production while developing teammates and reviewing financial performance with a focus on profitability and safety.

The role requires coordinating repairs to meet Caliber SOPs and industry guidelines, recruiting top talent, and driving continuous improvement in service quality and efficiency.