Collision Center Estimator

fox automotive; Rochester Hills (MI); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Descrizione del lavoro

Fox Automotive in Rochester Hills, Michigan, seeks a skilled Collision Center Estimator to join our repair team. You will assess vehicle damage, prepare accurate repair estimates, and communicate plans with customers and technicians to ensure timely, quality service.

Proficiency with CCC ONE, Mitchell, and Audatex, plus strong attention to detail and teamwork, are essential. A collaborative shop environment and focus on customer satisfaction are valued here.

Competenze

• Previous experience as an auto damage appraiser or estimator.
• Proficiency with estimating software (CCC ONE, Mitchell, Audatex).
• Strong understanding of automotive repair processes and parts.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical abilities.
• Ability to work effectively in a collaborative shop environment.

Mansioni

• Accurately assess vehicle damage and prepare detailed repair estimates.
• Communicate repair plans, costs, and timelines with customers.
• Collaborate with technicians and managers to ensure repair quality and efficiency.
• Source and order necessary parts, managing inventory as needed.
• Maintain thorough documentation of estimates, repairs, and customer interactions.
• Strive for continuous improvement in estimating accuracy and customer satisfaction.

Conoscenze

Attention to detail

Customer communication

Collaborative work style

Analytical thinking

Strumenti

CCC ONE

Mitchell

Audatex

Descrizione del lavoro

Job Description

Are you passionate about cars and have a keen eye for detail? Fox Automotive in Rochester Hills, Michigan, is looking for a skilled Collision Center Estimator to join our vibrant team. We're more than just a repair shop; we're a dedicated group of professionals committed to providing exceptional service and getting our customers back on the road with confidence. As our Estimator, you'll be the crucial link between our clients and our expert technicians, playing a vital role in ensuring every vehicle receives the highest quality care. You’ll have the opportunity to work with a wide range of vehicles, utilizing your expertise to assess damage and create accurate repair plans. We foster a supportive and positive work environment where your contributions are valued and your growth is encouraged. If you're ready to bring your talent to a place that truly cares about its people and its customers, we’d love to welcome you to the Fox Automotive family.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Mon-Fri Schedule

Responsibilities

Accurately assess vehicle damage following accidents and prepare detailed repair estimates.

Communicate effectively with customers regarding repair plans, costs, and timelines.

Collaborate with technicians and body shop managers to ensure repair quality and efficiency.

Source and order necessary parts, managing inventory as needed.

Maintain thorough documentation of all estimates, repairs, and customer interactions.

Strive for continuous improvement in estimating accuracy and customer satisfaction.

Requirements

Previous experience as an auto damage appraiser or estimator required.

Proficiency with estimating software (e.g., CCC ONE, Mitchell, Audatex).

Strong understanding of automotive repair processes and parts.

Excellent communication and interpersonal skills.

Detail-oriented with strong analytical abilities.

Ability to work effectively in a collaborative shop environment.