College Coach Concierge - Remote (Part Time)

Bright Horizons Family Solutions, LLC.; Watertown (MA); Remote; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated College Coach Concierge to join their remote team. In this part-time, seasonal role, you will guide families through the college planning process, utilizing your counseling expertise to provide personalized support. Your responsibilities will include conducting intake sessions, scheduling follow-ups, and maintaining records in an online system. This position offers the flexibility of remote work and the chance to make a significant impact on families' educational journeys. If you're passionate about education and eager to help others, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Disability Insurance

Qualifications

• 3 years of high school counseling experience required.
• Bachelor's degree or equivalent experience is necessary.

Responsibilities

• Conduct intake counseling sessions over the phone.
• Schedule follow-up appointments for families.
• Track all work in the online client registration system.

Skills

High School Counseling

Communication Skills

Teamwork

Independent Work

Flexibility

Education

Bachelor's Degree

3 Years of Experience

Tools

Online Client Registration System

Personal Computer

Reliable Phone

Internet Service

Job description

Bright Horizons College Coach is proud of the comprehensive suite of services we provide to families that cover all aspects of the college planning, finance, and application process. Our goal is to welcome as many families as possible to access the educational guidance we provide. Our College Coach Concierge team offers clients their first introduction to the scope of the College Coach employee benefit and help families maximize the use of College Coach services for their eligible dependent(s).

The College Coach Concierge is a Remote position available in the United States. It is a seasonal, part time role that runs from May through August.

Responsibilities:

• Conduct intake counseling sessions over the phone to welcome families and introduce them to the full scope of their comprehensive Bright Horizons College Coach benefit.
• Draw on your high school counseling and college planning expertise to schedule appropriate follow-up appointments for families.
• Build on your counseling experience to work with a diverse group of families at various socioeconomic levels.
• Track all work in the online client registration system.
• Part time, weekday hours (a minimum of 15 hours per week with the option to flex up to 25 hours a week).
• Remote work.

Qualifications:

• 3 years high school counseling experience is required (1-2 years of related experience, such as undergraduate admissions counseling, may be considered to meet this requirement).
• Bachelor's Degree is required (3 years of additional experience would be considered in lieu of an applicable degree).
• Willingness to learn and promote our benefit.
• The ability to communicate effectively and meet families where they are in the process.
• High degree of integrity and teamwork, positive and flexible attitude, confident presence, and a professional manner.
• Ability to work independently.
• Access to reliable phone, personal computer, and internet service.

Compensation:

The hourly rate for this position is between $25.00 - $29.00 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:

Bright Horizons offers the following benefits, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life insurance.
• Long-term and short-term disability insurance.

Also, new employees in this role receive 1 hour of sick time per 30 hours worked if hired in Washington state, and sick leave as specified by local law if hired in other locations.

Deadline to Apply:

This posting is anticipated to remain open until 5/2/2025.

Life at Bright Horizons:

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [e-mail]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.