College Aide

City of New York; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

The City of New York is seeking College Aides to assist with end user computer support, equipment setup, and basic troubleshooting. This part-time role is ideal for students enrolled in college or graduate programs, offering a chance to gain practical experience in a government setting. Competitive hourly pay from $17 to $21.40 reflects the responsibilities and qualifications required. Flexible work hours accommodate academic schedules.

Benefits

Public Service Loan Forgiveness eligibility

Qualifications

• Enrollment at a college or graduate school is required, with specific fields preferred for higher levels.
• Preferred skills include technical knowledge and troubleshooting experience with PCs.

Responsibilities

• Provide end user computer support.
• Set up and configure desktops, laptops, and printers.
• Perform basic computer troubleshooting.

Skills

Technical knowledge of PC and desktop hardware

Hands-on hardware troubleshooting

Knowledge of Windows Operating Systems

Willingness to learn

Education

Matriculation at an accredited college or graduate school

Job description

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The New York City Department of Sanitation (DSNY) keeps New York City healthy, safe, and clean by collecting, recycling, and disposing of waste, cleaning City streets and vacant lots, and clearing snow and ice. DSNY is the nation's largest municipal sanitation agency, with nearly 10,000 employees, 59 district garages, and a fleet of more than 5,000 trucks, cars, and other types of equipment. The Department clears litter, snow, and ice from approximately 6,500 miles of City streets and removes debris from vacant lots as well as abandoned vehicles from City streets.

The DSNY is seeking College Aides. The responsibilities will include but are not limited to:

• Providing end user computer support
• Setting up and configuring desktops, laptops, and printers.
• Performing basic computer troubleshooting.
• Imaging computers using SCCM.
• Deploying software to computers throughout the agency.
• Maintain confidentiality and handle sensitive information appropriately.
  
  

COLLEGE AIDE (ALL CITY DEPTS) - 10209

Minimum Qualifications

For Assignment Level I:

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.

For Assignment Level II (Information Technology)

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.

For Assignment Level III (Information Technology Fellow)

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE

Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills

• In process of achieving a Computer Science or computer related field degree - Excellent technical knowledge of PC and desktop hardware, including Dell, Lenovo, and Apple - Hands-on hardware troubleshooting experience - A knowledge of Windows Operating Systems - A willingness to learn
  
  

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $17.00 – $21.40

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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