Collectors Clubhouse Ambassador

DICK'S Sporting Goods, Inc.; Scranton (Lackawanna County); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

DICK'S Sporting Goods in Scranton, PA seeks a Customer Associate focused on Collectors Clubhouse to build connections with athletes and collectors. You will greet athletes, share product knowledge, and provide tailored experiences that boost in-store engagement and loyalty.

Responsibilities include leveraging trends, managing inventory, supporting product launches, and ensuring visual merchandising meets clubhouse standards. Experience with card collecting is a plus.

Qualifikationen

• High school diploma or equivalent.
• 1–3 years of experience in retail or sales.
• Active card collectors preferred.

Aufgaben

• Build rapport within the collector community, with collectors of all genres and levels.
• Meets the athlete where they are in their collecting journey, creating a tailored Athlete service experience.
• Engage in selling and service behaviors by providing athletes with outstanding store experience including greeting athletes, providing accessories, and sharing product knowledge.
• Follows market trends, local events, and social media awareness that engages the athlete in and out of the store.
• Understands what impacts card values such as condition, demand and rarity.
• Using inventory movement apps such as StockIt, ReceiveIt and SIM dashboard to manage on hand and in bound inventory.
• Responsible for the management and action of Homeplate tasks including coordinating new product launches.
• Ensure visual merchandising and presentation standards are executed by following clubhouse sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.
• Leverages data analysis to identify sales trends, top sellers, and opportunities in the Collectors Clubhouse.

Kenntnisse

Active card collectors

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

Job Duties & Responsibilities

Essential Job Functions:

• Build rapport within the collector community, specifically with other collectors of all genres and levels.
• Meets the athlete where they are in their collecting journey, creating a tailored and unparalleled Athlete service experience.
• Engage in selling and service behaviors by providing athletes with outstanding store experience including greeting athletes, providing a variety of accessories, sharing product knowledge etc.
• Follows market trends, local events, and social media awareness that engages the athlete in and out of the store.
• Understands what impacts card values such as condition, demand and rarity.
• Using inventory movement apps such as StockIt, ReceiveIt and SIM dashboard to accurately manage on hand and in bound inventory.
• Responsible for the management and action of Homeplate tasks to include coordinating new product launches.
• Ensure visual merchandising and presentation standards are executed by following established clubhouse sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.
• Leverages data analysis to identify sales trends, top sellers, and opportunities in the Collectors Clubhouse.

Athlete Service:

• Ability to adjust visuals based on market trends (i.e. moving products seasonally).
• Leans on expertise of the industry to communicate why some items are better suited for certain athletes and align the athlete's needs to appropriate products (i.e., standard or elevated items).
• Adapts sales style appropriately and leverages in store technology when appropriate to gather insights that in turn help inform recommendations.
• Promotes an in-store experience by influencing athletes to "Rip" cards within Collectors Clubhouse.
• Acts as a trusted advisor of card collecting within the community.
• Ability to communicate Collector's Clubhouse policies and procedures with all athletes.

Miscellaneous:

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintains confidentiality of all Company information. Complies with all workplace safety programs.
• Attends onsite and offsite training (e.g. University series) to gain additional selling skills and knowledge.
• Supports the team with Store related Events.
• Perform other tasks as assigned by management.

QUALIFICATIONS:

• High School Diploma or Equivalent
• Level of Experience 1 - 3 Years
• Active card collectors preferred