Collectors Clubhouse Ambassador

DICK'S Sporting Goods, Inc.; Columbus (OH); Sur place; USD 19 000 - 29 000; Plein temps

Résumé du poste

DICK'S Sporting Goods in Columbus, OH is seeking an Athlete Service associate to engage collectors, build rapport, and deliver an unmatched in-store experience. You will greet athletes, share product knowledge, and guide them through card collecting with tailored recommendations.

You will monitor trends, assist with merchandising, and use inventory apps to manage stock, while supporting events and product launches within the Collectors Clubhouse.

Qualifications

• High School Diploma or Equivalent.
• Level of Experience 1 - 3 Years.
• Active card collectors preferred.

Responsabilités

• Build rapport within the collector community with collectors of all genres and levels.
• Meets the athlete where they are in their collecting journey with tailored service.
• Provide outstanding store experience including greeting athletes and sharing product knowledge.
• Follow market trends, local events, and social media to engage athletes in and out of the store.
• Understand factors that impact card values such as condition, demand and rarity.
• Use inventory apps to manage on hand and in bound inventory.
• Coordinate new product launches and manage Homeplate tasks.
• Ensure visual merchandising standards, signing, price changes and replenishment are executed.
• Leverage data analysis to identify sales trends, top sellers, and opportunities in Collectors Clubhouse.
• Adjust visuals based on market trends and align recommendations to athlete needs.

Outils

StockIt

ReceiveIt

SIM dashboard

Description du poste

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Overview

Job Duties & Responsibilities

Essential Job Functions

• Build rapport within the collector community, specifically with other collectors of all genres and levels.
• Meets the athlete where they are in their collecting journey, creating a tailored and unparalleled Athlete service experience.
• Engage in selling and service behaviors by providing athletes with outstanding store experience including greeting athletes, providing a variety of accessories, sharing product knowledge etc.
• Follows market trends, local events, and social media awareness that engages the athlete in and out of the store.
• Understands what impacts card values such as condition, demand and rarity.
• Using inventory movement apps such as StockIt, ReceiveIt and SIM dashboard to accurately manage on hand and in bound inventory.
• Responsible for the management and action of Homeplate tasks to include coordinating new product launches.
• Ensure visual merchandising and presentation standards are executed by following established clubhouse sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.
• Leverages data analysis to identify sales trends, top sellers, and opportunities in the Collectors Clubhouse.

Athlete Service

• Ability to adjust visuals based on market trends (i.e. moving products seasonally).
• Leans on expertise of the industry to communicate why some items are better suited for certain athletes and align the athlete’s needs to appropriate products (i.e., standard or elevated items).
• Adapts sales style appropriately and leverages in store technology when appropriate to gather insights that in turn help inform recommendations.
• Promotes an in-store experience by influencing athletes to “Rip” cards within Collectors Clubhouse.
• Acts as a trusted advisor of card collecting within the community.
• Ability to communicate Collector’s Clubhouse policies and procedures with all athletes.

Miscellaneous

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintains confidentiality of all Company information. Complies with all workplace safety programs.
• Attends onsite and offsite training (e.g. University series) to gain additional selling skills and knowledge.
• Supports the team with Store related Events.
• Perform other tasks as assigned by management.

Qualifications

• High School Diploma or Equivalent
• Level of Experience 1 - 3 Years
• Active card collectors preferred

Targeted Pay Range: $14.00 - $21.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.