Collectors Clubhouse Ambassador

DICK'S Sporting Goods, Inc.; Baton Rouge (LA); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

DICK'S Sporting Goods is seeking a collector-focused associate to build rapport with collectors and deliver an unparalleled Athlete service experience in-store. You will greet athletes, share product knowledge, and drive selling behaviors through a tailored approach that aligns needs with appropriate products.

You will leverage inventory apps (StockIt, ReceiveIt, SIM dashboard) and contribute to events, launches, and visual merchandising while staying compliant with safety and store policies.

Qualifications

• High School Diploma or Equivalent.
• Active card collectors preferred.
• Experience in retail or customer-facing roles is a plus.

Responsabilités

• Build rapport with collectors and create a tailored Athlete service experience.
• Engage in selling and service behaviors to provide an outstanding store experience.
• Follow market trends and local events to engage athletes in and out of the store.
• Utilize StockIt, ReceiveIt and SIM dashboard to manage on-hand and inbound inventory.
• Support Homeplate tasks and coordinate new product launches.
• Maintain visual merchandising and signing standards according to clubhouse sets.
• Leverage data to identify sales trends and top sellers in Collectors Clubhouse.

Connaissances

Customer service

Retail sales

Communication

Product knowledge

Formation

High School Diploma or Equivalent

Outils

StockIt

ReceiveIt

SIM dashboard

Description du poste

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW

• Build rapport within the collector community, specifically with other collectors of all genres and levels.
• Meets the athlete where they are in their collecting journey, creating a tailored and unparalleled Athlete service experience.
• Engage in selling and service behaviors by providing athletes with outstanding store experience including greeting athletes, providing a variety of accessories, sharing product knowledge etc.
• Follows market trends, local events, and social media awareness that engages the athlete in and out of the store.
• Understands what impacts card values such as condition, demand and rarity.
• Using inventory movement apps such as StockIt, ReceiveIt and SIM dashboard to accurately manage on hand and in bound inventory.
• Responsible for the management and action of Homeplate tasks to include coordinating new product launches.
• Ensure visual merchandising and presentation standards are executed by following established clubhouse sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.
• Leverages data analysis to identify sales trends, top sellers, and opportunities in the Collectors Clubhouse.
• Leans on expertise of the industry to communicate why some items are better suited for certain athletes and align the athlete’s needs to appropriate products (i.e., standard or elevated items).
• Adapts sales style appropriately and leverages in store technology when appropriate to gather insights that in turn help inform recommendations.
• Promotes an in-store experience by influencing athletes to "Rip" cards within Collectors Clubhouse.
• Acts as a trusted advisor of card collecting within the community.
• Ability to communicate Collector’s Clubhouse policies and procedures with all athletes.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintains confidentiality of all Company information.
• Complies with all workplace safety programs.
• Attends onsite and offsite training (e.g. University series) to gain additional selling skills and knowledge.
• Supports the team with Store related Events.
• Perform other tasks as assigned by management.

QUALIFICATIONS

• High School Diploma or Equivalent Level of Experience 1 - 3 Years Active card collectors preferred

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.