Collector Customer Service Representative

Patenaude & Felix A Professional Corporation; San Diego (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Job summary

Patenaude & Felix, APC in San Diego, CA seeks a full-time Collector Customer Service Representative to join our firm. The role offers base pay plus commissions and a benefits package including health, dental, vision, and a 401(k) plan with company match.

Responsibilities include collecting and negotiating with consumers by phone, setting up payment arrangements, and identifying accounts requiring legal processing. Spanish-speaking ability is preferred.

Qualifications

• No experience required; training provided.
• Customer service experience preferred.
• Strong communication skills.
• Must be 18 years or older.
• Spanish bilingual is a plus.
• Ability to pass background and drug test.

Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred.

Skills

Excellent communication

Customer service

Bilingual in Spanish

Job description

COLLECTOR CUSTOMER SERVICE REPRESENTATIVE

Patenaude & Felix, APC of San Diego, CA is looking to hire a full-time Legal Account Representative to join our firm.

This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match.

ABOUT PATENAUDE & FELIX, APC

Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation.

We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment.

Essential Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred.

Qualifications

• No experience necessary, training provided.
• Customer service experience preferred.
• Good communication skills.
• Must be 18 years of age or older.
• Bilingual in Spanish is a plus.
• Ability to pass a background and drug test

WORK SCHEDULE

This full-time position typically works Monday-Friday. An occasional Saturday may be required.