Collector Customer Service Representative

Patenaude & Felix A Professional Corporation; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Job summary

Patenaude & Felix A Professional Corporation in Canoga Park, CA is seeking a full-time Call Center Service Representative. This role offers a base salary plus commission, along with a comprehensive benefits package including health, dental, vision, and a 401(k) plan with company match. Responsibilities include negotiating solutions with consumers and assisting Spanish-speaking customers. The ideal candidate is eager to learn, has good communication skills, and enjoys helping others.

Qualifications

• No experience necessary, training provided.
• Must be 18 years of age or older.
• Ability to pass a background and drug test.

Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assisting Spanish-speaking customers.

Skills

Customer service experience

Good communication skills

Bilingual in Spanish

Job description

CALL CENTER SERVICE REPRESENTATIVE

Patenaude & Felix, APC of Canoga Park, CA is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on!

This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match. If this sounds like the right opportunity for you, apply today!

ABOUT PATENAUDE & FELIX, APC

Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation.

We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment.

Essential Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred.

Qualifications

• No experience necessary, training provided.
• Customer service experience preferred.
• Good communication skills.
• Must be 18 years of age or older.
• Bilingual in Spanish is a plus.
• Ability to pass a background and drug test

WORK SCHEDULE

This full-time position typically works Monday-Friday. An occasional Saturday may be required.

READY TO JOIN OUR LEGAL TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!