Collector Customer Service Representative

Patenaude & Felix A Professional Corporation; Las Vegas (NV); In loco; USD 35.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Descrizione del lavoro

Patenaude & Felix, APC in Las Vegas, NV seeks a full-time Collector Customer Service Representative to join our firm. The role combines base pay with commission and offers health, dental, vision, and a 401(k) with company match.

This position handles calls to collect and negotiate payments, sets up settlements, and identifies accounts needing legal action, with bilingual Spanish support a plus. Training provided.

Competenze

• No experience required; training provided.
• Customer service experience preferred.
• Clear communication skills required.
• Must be 18 years of age or older.
• Bilingual in Spanish is a plus.
• Ability to pass a background and drug test.

Mansioni

• Collect, negotiate, and resolve payments from consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assist Spanish-speaking customers; provide bilingual support.

Conoscenze

Customer service

Communication skills

Bilingual Spanish

Background check

18+ eligibility

Descrizione del lavoro

COLLECTOR CUSTOMER SERVICE REPRESENTATIVE

Patenaude & Felix, APC of Las Vegas, NV is looking to hire a full-time Legal Account Representative to join our firm.

This position earns base plus commission in pay.

We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match.

ABOUT PATENAUDE & FELIX, APC

Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation.

We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment.

Essential Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred.

Qualifications

• No experience necessary, training provided.
• Customer service experience preferred.
• Good communication skills.
• Must be 18 years of age or older.
• Bilingual in Spanish is a plus.
• Ability to pass a background and drug test

WORK SCHEDULE

This full-time position typically works Monday-Friday. An occasional Saturday may be required.

We understand your time is valuable, so we have a very quick and easy application process.