Collector Customer Service Representative

PATENAUDE & FELIX, APC; Los Angeles (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Patenaude & Felix, APC in Canoga Park, CA is seeking a full-time Call Center Service Representative to manage consumer accounts by phone, negotiate settlements, and set up payment arrangements. The role offers base pay plus commission and a comprehensive benefits package including health, dental, vision, and a 401(k) with company match.

The firm emphasizes growth opportunities within a collaborative team. Training is provided, no prior experience is required, and Spanish language skills are a

Qualifications

• No experience required; training provided.
• Customer service experience preferred.
• Good communication skills.
• Must be 18 years of age or older.
• Bilingual in Spanish is a plus.
• Ability to pass a background and drug test.

Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred.

Skills

Good communication

Spanish language

Job description

CALL CENTER SERVICE REPRESENTATIVE

Patenaude & Felix, APC of Canoga Park, CA is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on!

This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match.

About Patenaude & Felix, Apc

Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation.

We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment.

Essential Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred.

Qualifications

• No experience necessary, training provided.
• Customer service experience preferred.
• Good communication skills.
• Must be 18 years of age or older.
• Bilingual in Spanish is a plus.
• Ability to pass a background and drug test

WORK SCHEDULE

This full-time position typically works Monday-Friday. An occasional Saturday may be required.

Salary: $18 - $20 per hour