Collector Customer Service Representative

Patenaude & Felix A Professional Corporation; Las Vegas (NV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Dental benefits

Vision benefits

Job summary

A law firm in Las Vegas is seeking a full-time Collector Customer Service Representative to join their successful team. The role involves collecting, negotiating, and recommending solutions to consumers via phone. Qualifications include good communication skills and customer service experience, with bilingual proficiency in Spanish preferred. The position offers training, health benefits, and a 401(k) plan. The work schedule is typically Monday to Friday, with occasional Saturday shifts required.

Qualifications

• No experience necessary; training provided.
• Must be 18 years of age or older.
• Ability to pass a background and drug test.

Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assist Spanish-speaking customers.

Skills

Good communication skills

Customer service experience

Bilingual in Spanish

Job description

COLLECTOR CUSTOMER SERVICE REPRESENTATIVE

Patenaude & Felix, APC of Las Vegas, NV is looking to hire a full-time Legal Account Representative. Do you want to work for a law firm that offers you growth opportunities? Would you be part of a successful team? If so, read on!

This position earns base plus commission. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match.

Essential Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assist Spanish‑speaking customers; bilingual proficiency in Spanish is preferred.

Qualifications

• No experience necessary; training provided.
• Customer service experience preferred.
• Good communication skills.
• Must be 18 years of age or older.
• Bilingual in Spanish is a plus.
• Ability to pass a background and drug test.

Work Schedule

This full‑time position typically works Monday‑Friday. An occasional Saturday may be required.