Collections Technician Entry Level- Boca Raton

SAMSON FUNDING; Boca Raton (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Profit sharing

Paid time off

Medical, dental, vision

Benefits premium covered 100% by the company

HSA & FSA options

Training & development

Competitive salary

Job summary

SAMSON FUNDING is seeking a Collections Specialist (Non-Manager) in Boca Raton, Florida. The ideal candidate will manage client accounts, handle communication regarding outstanding balances, and ensure professional service delivery.

This full-time in-office role offers numerous benefits, including a competitive salary of $50K per year, 401(k) plans, and full medical coverage. If you're motivated and adaptable, this opportunity is for you.

Qualifications

• Basic computer skills including Excel and Gmail.
• Experience in customer service, collections, or business finance is a plus.
• Strong phone and email communication skills are essential.

Responsibilities

• Manage client accounts and resolve outstanding balances.
• Conduct outbound and inbound calls to minimize aging.
• Negotiate payment plans and monitor commitments.

Skills

Excellent phone and email communication

Basic computer skills: Excel, Gmail

Resourceful and able to problem-solve

Self-motivated and organized

Prior experience in customer service, collections, or business finance

Job description

Role

Collections Specialist (Non‑Manager)

Location

Boca Raton, Florida (In‑office)

Job Summary

Samson Funding is a non‑bank alternative that enables businesses to access working capital. We partner with bank and non‑bank lenders, offering SBA loans, asset‑based lending, accounts‑receivable factoring, revenue‑based financing, and more. This in‑office collections specialist will manage client accounts, resolve balances, and maintain excellent customer service.

Essential Duties

• Maintain account confidentiality and professionalism.
• Proactively manage multiple accounts.
• Analyze business financials according to procedures.
• Conduct outbound and inbound calls daily to resolve outstanding balances and minimize aging.
• Manage client communications and provide accurate account details.
• Negotiate payment plans while maintaining excellent service.
• Monitor payment plan commitments.
• Partner cross‑functionally to resolve payment‑timeline issues.
• Collaborate with accounting to reconcile accounts.

Knowledge & Qualifications

• Basic computer skills: Excel, Gmail.
• Excellent phone and email communication.
• Drive to achieve collecting goals with firmness and professionalism.
• Coachable, innovative, focused, adaptable—described as an athlete.
• Resourceful, able to prioritize and problem‑solve.
• Independent and team‑oriented.
• Self‑motivated, organized, excellent follow‑up with attention to detail.
• Solutions‑oriented approach.
• Prior experience in customer service, collections, or business finance is a plus.

Who This Role Is NOT For

• Anyone who avoids phone conversations about financial responsibility.
• Anyone who struggles with consistent follow‑up or structured workflows.
• Anyone uncomfortable asking for payment or resolving balances.
• Anyone who prefers loosely managed tasks instead of clear accountability.

Benefits

• 401(k)
• Profit sharing
• Paid time off
• Medical, dental, vision
• Benefits premium covered 100% by the company
• HSA & FSA options
• Training & development
• Competitive salary

Job Type & Work Schedule

Full‑time; Monday‑Friday, 9 a.m.–6 p.m.

Base Salary

$50 k per year.

Samson Funding is a BBB‑accredited company – a trusted name within the industry.