Collections Staff Scheduler - Mobiles

The Blood Connection, Incorporated; Piedmont (SC); Hybrid; USD 40,000 - 60,000; Full time

Job summary

The Blood Connection, Incorporated is seeking a Collections Staff Scheduler to prepare and adjust staff schedules, coordinate blood drive transportation, and monitor attendance and PTO. This role uses HemaCollect to assign resources and contribute to drive efficiency metrics.

The position involves on-call duties, strong communication with donors and staff, and a focus on timely schedule updates and forecasting training needs to support blood collection operations.

Qualifications

• High School Diploma or GED is required or preferred.
• Strong communication and teamwork abilities are essential for donor/patron interactions.
• Proficient with MS Office applications (Word, Excel, PowerPoint).
• Ability to organize schedules, manage multiple tasks, and meet deadlines.

Responsibilities

• Prepare departmental staff schedules using HemaCollect.
• Schedule staff hours to avoid overtime and submit for approval.
• Communicate attendance issues to Management promptly.
• Coordinate vehicle and driver assignments for blood drives.
• Monitor PTO requests and post schedule changes.
• Assist in forecasting staffing needs and training availability.
• Perform on-call schedule duties as required.

Skills

Driver's License

Microsoft Word

Microsoft Excel

PowerPoint

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

HemaCollect

Job description

Position Overview

The Collections Staff Scheduler prepares departmental staff schedules including adjustments post staff schedule release.This position assists with various record review; takes staff call duties as required; assigns resources to drives including staff and assets; assists in assessing blood drive efficiency by calculating the BDER metric for each drive (Collected Units/Staff Productive Hours); and assists in forecasting staff attribute needs and training availability.

Essential Functions

• Prepares departmental staff schedules using HemaCollect
• Schedules staff hours to accurately schedule and avoid overtime
• Submits prepared schedule to appropriate Management for approval
• Promptly communicates staff attendance issues to appropriate Management
• Enters and communicates post schedule release changes to staff
• Monitors departmental PTO requests
• Schedules vehicles and drivers for the blood drives utilizing HemaCollect
• Prepares blood drive trip sheets and if required, other information needed for a successful drive
• Reviews daily Mobile Collections QC records
• Takes on call schedule duties as required
• Other duties as assigned or required

Minimum Qualifications

• High School Diploma or GED
• Job related experience is preferred
• Valid Driver’s License with no major infractions and dependable transportation
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
• Ability to work with all levels and in a diverse work environment
• Ability to establish and maintain effective working relationships with staff, management, and peers
• Ability to organize and prioritize workload and meet deadlines
• Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 50 pounds
• Sitting, standing, or walking for an extended period
• Bending and twisting