Collections Specialist - On-Site Chicago, Day Shift (Full-Time)

Vitalizing Business Solutions, Inc.; Chicago (IL); Híbrido; USD 26.000 - 28.000; Jornada completa

Descripción de la vacante

Vitalizing Business Solutions, Inc. in Chicago, IL seeks a Collection Specialist to perform routine debt collections, inform debtors of delinquencies, and present resolution options. The role requires on-site work, English fluency, and strong communication skills.

The position emphasizes following detailed procedures, documenting interactions, and escalating complex cases to management as needed. A High School diploma or GED is required.

Formación

• High School diploma or GED required.
• Must be able to read, speak and write English clearly and professionally.

Responsabilidades

• Make routine collections with debtors by phone or written contact.
• 0
• Inform debtors of delinquencies and repayment options.
• Escalate complex cases to manager or lead collection specialist.
• Follow scripted procedures and maintain accurate records of interactions.

Conocimientos

Verbal communication

Empathy

Active listening

Teamwork

English fluency

Educación

High School Diploma or GED

Herramientas

MS Office Suite

Descripción del empleo

Vitalizing Business Solutions, Inc. in Chicago, IL seeks a Collection Specialist to perform routine debt collections, inform debtors of delinquencies, and present resolution options. The role requires on-site work, English fluency, and strong communication skills.

The position emphasizes following detailed procedures, documenting interactions, and escalating complex cases to management as needed. A High School diploma or GED is required.