Collections Specialist - Growth, Bonuses & Benefits

Cyprus Credit Union; Midvale (UT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

12 paid holidays

PTO from day one

Tuition reimbursement

Job summary

Cyprus Credit Union in Utah is seeking a Collections Officer to manage delinquent member accounts across Visa, lines of credit, and various loans. The role requires professional communication and careful handling of sensitive financial information.

You will arrange payment plans, document actions, and work to minimize losses while preserving the credit union’s positive relationship with members. A high school diploma is required; prior collection experience is a plus.

Qualifications

• Knowledge of collection procedures and related laws.
• Understanding of Credit Union loan products and policies.
• Experience in collections within a financial institution is helpful.

Responsibilities

• Perform collection activities on delinquent member accounts across Visa, lines of credit, loans, and home equity products.
• Discuss payment arrangements, inform about potential actions, and document all interactions.
• Maintain accurate activity logs and seek timely resolutions while protecting member confidentiality.

Skills

Accuracy and thoroughness

Excellent communication

Independent work

Stress management

Education

High school graduate

Job description

Cyprus Credit Union in Utah is seeking a Collections Officer to manage delinquent member accounts across Visa, lines of credit, and various loans. The role requires professional communication and careful handling of sensitive financial information.

You will arrange payment plans, document actions, and work to minimize losses while preserving the credit union’s positive relationship with members. A high school diploma is required; prior collection experience is a plus.