Collections Specialist – ESOP Benefits & Growth

BAL Laboratory; Cranston (RI); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health care

Paid holidays

Paid vacation

Sick time

Employee Stock Ownership Plan (ESOP)

Life and AD&D insurance

Disability insurance

Tuition reimbursement

Job summary

RISE Group Inc. is seeking a detail‑oriented Collections Specialist in Cranston, RI to manage outstanding invoices and communicate with customers.

You will review aging AR, prepare delinquency summaries, and initiate client contact to resolve balances, while processing credit card payments and maintaining accurate records. The role requires collections experience, proficiency in Excel and Word, and strong written and verbal communication.

Qualifications

• Prior experience in collections.
• Proficiency with Microsoft Excel and Microsoft Word.
• Excellent written and verbal communication skills.
• Ability to prioritize responsibilities.
• Associates degree preferred in accounting or related field.

Responsibilities

• Performs ongoing review of Accounts Receivable aging to identify delinquent and problem accounts.
• Prepares timely management summaries of delinquent and problem accounts.
• Initiates communication with client to resolve delinquency issues.
• Interacts with division and project managers and clients in resolving amounts disputed by clients.
• Maintains computerized records of communications with clients.
• Process credit card information for customer accounts.

Skills

Communication

Prioritization

Organizational skills

Education

Associate Degree in Accounting or related field

Tools

Microsoft Excel

Microsoft Word

Acumatica ERP

Job description

RISE Group Inc. is seeking a detail‑oriented Collections Specialist in Cranston, RI to manage outstanding invoices and communicate with customers.

You will review aging AR, prepare delinquency summaries, and initiate client contact to resolve balances, while processing credit card payments and maintaining accurate records. The role requires collections experience, proficiency in Excel and Word, and strong written and verbal communication.