Collections Specialist: ERP & Excel Expert, Mon–Fri

CFS; Holland (MI); On-site; USD 34,000 - 37,000; Full time

Job summary

CFS in Holland, MI is seeking a Collections Specialist to support manufacturing operations. This full‑time role offers $25–$27/hour and involves working with accounts receivable, collections, and billing processes to keep cash flow moving.

You will interact with customers, coordinate with production and shipping, and help maintain accurate records using ERP and Excel. A strong sense of problem solving and team collaboration is essential in this fast‑moving environment.

Qualifications

• Experience in collections, accounts receivable, billing, or related office roles.
• Comfort managing multiple accounts and deadlines.
• Experience using accounting software and Excel.
• Background working with B2B or manufacturing customers preferred.

Responsibilities

• Review aging reports and prioritize account follow‑up.
• Communicate with customers regarding invoices, balances, and payment timing.
• Research billing discrepancies related to orders, shipments, or credits.
• Maintain accurate account notes and documentation.
• Partner with accounting and operations teams to resolve account issues.

Skills

Collections experience

Accounts receivable

Billing

Multitasking

Communication

Excel

Tools

Accounting software

Job description

CFS in Holland, MI is seeking a Collections Specialist to support manufacturing operations. This full‑time role offers $25–$27/hour and involves working with accounts receivable, collections, and billing processes to keep cash flow moving.

You will interact with customers, coordinate with production and shipping, and help maintain accurate records using ERP and Excel. A strong sense of problem solving and team collaboration is essential in this fast‑moving environment.