Collections Specialist (Contract)

CooperCompanies; United States; Vor Ort; USD 31.000 - 42.000; Vollzeit

Zusammenfassung

CooperVision, a unit of CooperCompanies, seeks a Collections Specialist in Victor, NY to manage transactional collections, contact customers for payments, resolve disputes, and update account information. You will support aging reports, audits, and collaborate with internal and external stakeholders.

Ideal candidates have an Associate degree and 0–2 years AR experience, proficiency in MS Office and ERP systems (Oracle or MS Dynamics), and a detail-oriented, service-minded approach in a

Qualifikationen

• Associate degree in Accounting, Business or equivalent experience preferred.
• 0–2 years AR/collections experience (entry-level).
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with ERP systems (Oracle or Microsoft Dynamics preferred).
• Strong attention to detail and accuracy in data entry.
• Excellent organizational and time-management skills.
• Effective communication and customer service skills.
• Ability to work in a fast-paced Global Business Services environment.
• Proficiency in Microsoft Excel and ERP systems.

Aufgaben

• The Collections Specialist focuses on transactional activities, including contacting customers for payment and updating account information.
• Assist with aging report reviews and audits.
• Provide excellent customer service to internal and external stakeholders.
• Resolve basic disputes and maintain accurate records in ERP systems.

Kenntnisse

AR/Collections experience

MS Office proficiency

Excel

ERP systems experience

Attention to detail

Organizational & time-management

Communication & customer service

Ausbildung

Associate degree in Accounting or Business

Tools

Oracle ERP

Microsoft Dynamics

Microsoft Excel

Jobbeschreibung

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com .

• - This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• - This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance

Job Summary

The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information. This position assists with aging report reviews, supports audits, and provides excellent customer service to internal and external stakeholders. Success requires attention to detail, strong organizational skills, and proficiency with ERP systems and Microsoft Office tools.

• - Associate’s degree in Accounting, Business or equivalent experience (preferred).
• - 0-2 years of AR/collections experience (entry-level).
• - Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• - Experience with ERP systems (Oracle or Microsoft Dynamics preferred).
• - Strong attention to detail and accuracy in data entry.
• - Excellent organizational and time-management skills.
• - Effective communication and customer service skills.
• - Ability to work in a fast-paced Global Business Services environment.
• - Proficiency in Microsoft Excel and ERP systems.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $22.75 and $30.25 per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.