Collections Specialist - 405793

Atrium; Boston (MA); On-site; USD 51,000 - 58,000; Full time

Benefits offered by this job

Medical insurance with optional Health

401(K) plan

Paid vacation and sick time

Employee Assistance Program (EAP)

Job summary

Atrium in Boston seeks a Collections Specialist to manage daily collections, analyze accounts receivable, and resolve billing issues. You will collaborate with Billing Attorneys to review aged receivables and create strategic collection plans, while preparing reports for management.

The role requires 3+ years in collections, strong analytical and negotiation skills, and excellent organizational abilities, with overtime as needed in a fast-paced environment.

Qualifications

• Minimum 3 years of collections experience.
• Extensive knowledge of collections processes and best practices.
• Strong analytical, negotiation, and communication skills.
• Excellent organizational and project management abilities.

Responsibilities

• Manage daily collections activities, including inventory reviews and account follow-up.
• Collaborate regularly with Billing Attorneys to review outstanding accounts receivable and determine collection strategies.
• Conduct monthly meetings with Billing Attorneys to review aged receivables and provide status updates to management.
• Prepare collections and accounts receivable reports for attorney review and discussion.
• Perform account reconciliations, with a focus on high-risk accounts.
• Evaluate and recommend best practices for collection efforts.
• Contact clients regarding outstanding payments and assess collectability.
• Investigate and resolve short payments promptly.
• Assist with accounts receivable analysis, e-billing invoice rejections, invoice resubmissions, and credit/retainer refunds.
• Proactively communicate accounts receivable information to management.
• Handle client calls and inquiries related to collections activities.

Skills

Collections experience

Analytical skills

Negotiation

Communication

Organization

Project management

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

Aderant

eBilling Hub

Job description

Client Overview

Our client is a global professional services firm looking to add a Collections Specialist to their Revenue Management team in the Boston office.

Salary/Hourly Rate

$37/hr - $42/hr

Position Overview

This Collections Specialist is responsible for managing collections activities, analyzing accounts receivable, resolving billing issues, and supporting attorneys and clients throughout the collections process. The ideal candidate is a proactive professional with strong analytical, communication, and problem-solving skills who thrives in a fast-paced, deadline-driven environment. This Collections Specialist reports to the Billing Manager and requires flexibility to work overtime as needed.

Responsibilities Of The Collections Specialist

• Manage daily collections activities, including inventory reviews and account follow-up.
• Collaborate regularly with Billing Attorneys to review outstanding accounts receivable and determine collection strategies.
• Conduct monthly meetings with Billing Attorneys to review aged receivables and provide status updates to management.
• Prepare collections and accounts receivable reports for attorney review and discussion.
• Perform account reconciliations, with a focus on high-risk accounts.
• Evaluate and recommend best practices for collection efforts.
• Contact clients regarding outstanding payments and assess collectability.
• Investigate and resolve short payments promptly.
• Assist with accounts receivable analysis, e-billing invoice rejections, invoice resubmissions, and credit/retainer refunds.
• Proactively communicate accounts receivable information to management.
• Handle client calls and inquiries related to collections activities.

Required Experience/Skills For The Collections Specialist

• Minimum 3 years of collections experience.
• Extensive knowledge of collections processes and best practices.
• Strong analytical, negotiation, and communication skills.
• Excellent organizational and project management abilities.

Preferred Experience/Skills For The Collections Specialist

• Collections experience within a professional services environment, such as Legal, Accounting, Insurance, or Healthcare.
• Experience with Aderant software.
• Experience with eBilling Hub.

Education Requirements

• Bachelor's degree in Accounting, Finance, or a related field is preferred.
• Equivalent combination of education and relevant experience will be considered.

Benefits

• Discretionary bonus.
• Medical insurance with optional Health Savings Account (HSA).
• Dental insurance.
• Vision insurance.Life insurance.
• Short-term disability insurance.
• Long-term disability insurance.
• Healthcare Flexible Spending Account (FSA).
• Dependent Care Flexible Spending Account (FSA).
• 401(K) plan.
• Paid vacation and sick time.
• Employee Assistance Program (EAP).
• Additional benefits may include accident insurance, supplemental life insurance, disability insurance, critical illness and cancer insurance, pet insurance, and commuter/transit programs where available.