Collections Specialist

Partnership Employment; Worcester (MA); On-site; USD 55,000 - 70,000; Full time

Job summary

Partnership Employment is seeking a detail-oriented Claims Specialist to join its Risk Management team in Worcester, MA. The role involves reviewing incident reports, processing and maintaining claim files from intake through resolution, and coordinating with internal departments and insurance carriers.

You will enter and maintain accurate data and support return-to-work programs. Ideal candidates have claims or administrative experience, strong data-entry and Excel/Word skills, and excellent

Qualifications

• Experience in claims, insurance, workers' compensation, or administrative work preferred.
• Strong data entry and computer skills.
• Proficiency with Microsoft Excel and Word.
• Excellent organizational skills and attention to detail.
• Ability to manage confidential information professionally.
• Strong written and verbal communication skills.
• High school diploma or equivalent required.

Responsibilities

• Review incident reports and claims documentation for accuracy and completeness.
• Process and maintain claim files from intake through resolution.
• Gather documentation and coordinate with internal departments, insurance carriers, and third-party administrators.
• Assist employees through the claims process and return-to-work programs.
• Enter, update, and maintain accurate claim information in company systems.
• Analyze claim data and prepare reports and spreadsheets.
• Maintain organized records and ensure compliance with company policies and regulatory requirements.
• Support the Risk Management and Safety teams with administrative projects as needed.

Skills

Data entry

Attention to detail

Organizational skills

Communication skills

Confidential information handling

Microsoft Excel

Microsoft Word

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Schedule: Monday-Friday | 7:30 AM-4:00 PM or 8:00 AM-4:30 PM

A well-established and growing New England company is seeking a detail-oriented Claims Specialist to join its Risk Management team. This is an excellent opportunity for someone with claims, insurance, workers' compensation, or administrative experience who enjoys investigative work, data entry, and working in a collaborative environment.

Responsibilities

• Review incident reports and claims documentation for accuracy and completeness.
• Process and maintain claim files from intake through resolution.
• Gather documentation and coordinate with internal departments, insurance carriers, and third-party administrators.
• Assist employees through the claims process and return-to-work programs.
• Enter, update, and maintain accurate claim information in company systems.
• Analyze claim data and prepare reports and spreadsheets.
• Maintain organized records and ensure compliance with company policies and regulatory requirements.
• Support the Risk Management and Safety teams with administrative projects as needed.

Qualifications

• Previous claims, insurance, workers' compensation, or administrative experience preferred.
• Strong data entry and computer skills.
• Proficiency with Microsoft Office, especially Excel and Word.
• Excellent organizational skills and attention to detail.
• Ability to manage confidential information professionally.
• Strong written and verbal communication skills.
• High school diploma or equivalent required.

Why You’ll Love This Opportunity

• Monday-Friday schedule with no weekends
• Stable, growing organization
• Collaborative team environment
• Opportunity to learn and grow within Risk Management