Administrator Claims

ViziRecruiter,LLC.; Carlisle (Cumberland County); Hybrid; USD 40,000 - 60,000; Full time

Job summary

ViziRecruiter, LLC. is seeking an Administrator in Risk Management to support claims and insurance areas. The role requires a High School diploma, strong time management and organizational skills, and ideally two years of experience in an insurance environment. The position offers a flexible/hybrid work schedule with three in-person days and two remote days per week. Successful candidates will provide excellent customer service, manage emails, and enter claims into the system while maintaining confidentiality. This is a full-time opportunity located in Cumberland County, Carlisle, United States.

Qualifications

• High School diploma or equivalent required.
• Ability to maintain confidentiality.
• Two years of experience in an insurance or self-insured environment preferred.

Responsibilities

• Provide superior customer service and answer telephone calls.
• Manage department emails and fax transmissions.
• Enter newly reported claims into the claims management system.

Skills

Customer service skills

Time management skills

Organizational skills

Ability to multi-task

Proficient in Office 365

Education

High School diploma or equivalent

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

Administrator Risk Management is responsible for a wide variety of administrative and clerical duties that support both internal and external customers. This role supports the claims and insurance areas of Risk Management.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.

Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Provides superior customer service answering and routing telephone calls/exchanging information/fielding requests appropriately.
• Timely manage/respond to department emails/fax transmittals.
• Enter newly reported claims into the claims management system.
• Prepare correspondence, department reports, and other documentation as needed.
• Review and complete task queues/diaries.
• Maintain complete/accurate vendor records and financial records.
• Electronic/manual payment entry within authority limits.
• Obtain payroll information needed to complete wage statements and as needed in the investigation of claims.
• Develop a working knowledge of internal policies and procedures.
• Provide backup support for team members, support projects assigned by Supervisor as needed.
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Requirements

• High School diploma or equivalent.
• Ability to maintain confidentially.
• Ability to work independently and in a team environment.
• A desire for self-development through on-the-job training and self-development opportunities.
• Strong time management skills.
• Exceptional organizational skills.
• Ability to multi-task with constant interruptions.
• Develop and maintain relationships with associates, employers, and attorneys.
• Proficient in Office 365 and other business-related software.
• Must be able to work under pressure while meeting deadlines and maintaining accuracy.
• Two years of experience in an insurance or self-insured environment preferred
• Knowledge of medical, legal, insurance and claims terminology preferred