Administrator Claims

Adusa; Salisbury (NC); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Ahold Delhaize USA is seeking an Administrator for Risk Management in Salisbury, NC. This role involves a range of administrative duties supporting claims and insurance, with a hybrid work schedule requiring 3 in-person days and 2 remote days. Candidates should have a High School diploma, strong time management, organizational skills, and proficiency in Office 365. Experience in an insurance environment is preferred. Join a supportive and dynamic team focused on delivering excellent service.

Qualifikationen

• Ability to maintain confidentiality.
• Ability to work independently and in a team environment.
• Strong time management and exceptional organizational skills.

Aufgaben

• Provide superior customer service answering calls and routing information.
• Manage department emails and enter newly reported claims into the system.
• Prepare correspondence and departmental reports as needed.

Kenntnisse

Customer service

Time management

Organizational skills

Confidentiality

Proficient in Office 365

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

Administrator Risk Management is responsible for a wide variety of administrative and clerical duties that support both internal and external customers. This role supports the claims and insurance areas of Risk Management.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.

Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Provides superior customer service answering and routing telephone calls/exchanging information/fielding requests appropriately.
• Timely manage/respond to department emails/fax transmittals.
• Enter newly reported claims into the claims management system.
• Prepare correspondence, department reports, and other documentation as needed.
• Review and complete task queues/diaries.
• Maintain complete/accurate vendor records and financial records.
• Electronic/manual payment entry within authority limits.
• Obtain payroll information needed to complete wage statements and as needed in the investigation of claims.
• Develop a working knowledge of internal policies and procedures.
• Provide backup support for team members, support projects assigned by Supervisor as needed.
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Requirements

• High School diploma or equivalent.
• Ability to maintain confidentially.
• Ability to work independently and in a team environment.
• A desire for self-development through on-the-job training and self-development opportunities.
• Strong time management skills.
• Exceptional organizational skills.
• Ability to multi-task with constant interruptions.
• Develop and maintain relationships with associates, employers, and attorneys.
• Proficient in Office 365 and other business-related software.
• Must be able to work under pressure while meeting deadlines and maintaining accuracy.
• Two years of experience in an insurance or self-insured environment preferred
• Knowledge of medical, legal, insurance and claims terminology preferred