Administrator Claims

ViziRecruiter,LLC.; Salisbury (NC); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Ahold Delhaize USA is seeking an Administrator for Risk Management in Salisbury, NC. This role involves a range of administrative duties supporting claims and insurance, with a hybrid work schedule requiring 3 in-person days and 2 remote days. Candidates should have a High School diploma, strong time management, organizational skills, and proficiency in Office 365. Experience in an insurance environment is preferred. Join a supportive and dynamic team focused on delivering excellent service.

Qualifications

• Ability to maintain confidentiality.
• Ability to work independently and in a team environment.
• Strong time management and exceptional organizational skills.

Responsibilities

• Provide superior customer service answering calls and routing information.
• Manage department emails and enter newly reported claims into the system.
• Prepare correspondence and departmental reports as needed.

Skills

Customer service

Time management

Organizational skills

Confidentiality

Proficient in Office 365

Education

High School diploma or equivalent

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

Administrator Risk Management is responsible for a wide variety of administrative and clerical duties that support both internal and external customers. This role supports the claims and insurance areas of Risk Management.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.

Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Provides superior customer service answering and routing telephone calls/exchanging information/fielding requests appropriately.
• Timely manage/respond to department emails/fax transmittals.
• Enter newly reported claims into the claims management system.
• Prepare correspondence, department reports, and other documentation as needed.
• Review and complete task queues/diaries.
• Maintain complete/accurate vendor records and financial records.
• Electronic/manual payment entry within authority limits.
• Obtain payroll information needed to complete wage statements and as needed in the investigation of claims.
• Develop a working knowledge of internal policies and procedures.
• Provide backup support for team members, support projects assigned by Supervisor as needed.
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Requirements

• High School diploma or equivalent.
• Ability to maintain confidentially.
• Ability to work independently and in a team environment.
• A desire for self-development through on-the-job training and self-development opportunities.
• Strong time management skills.
• Exceptional organizational skills.
• Ability to multi-task with constant interruptions.
• Develop and maintain relationships with associates, employers, and attorneys.
• Proficient in Office 365 and other business-related software.
• Must be able to work under pressure while meeting deadlines and maintaining accuracy.
• Two years of experience in an insurance or self-insured environment preferred
• Knowledge of medical, legal, insurance and claims terminology preferred