Collections Specialist

CFS; Winter Park (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

CFS in Winter Park, FL is seeking a Collections Specialist to manage a portfolio of commercial customer accounts onsite. You will proactively follow up on outstanding balances, review aging reports, and resolve payment issues, collaborating with Sales, Credit, Billing, and Cash Application teams to ensure timely payments.

The role emphasizes building professional relationships, accurate record-keeping, and contributing to cash flow and customer satisfaction in a fast-paced, team-oriented

Qualifications

• 1+ year of B2B/Commercial collections or AR experience.
• Experience with purchase orders, payment terms, credits, and account reconciliations.
• Strong communication and MS Office skills (Excel/Outlook/Word).

Responsibilities

• Manage a portfolio of commercial customer accounts and proactively follow up on outstanding balances.
• Review aging reports, investigate account discrepancies, and resolve payment issues.
• Communicate with customers regarding payment status, account reconciliations, and collection efforts.
• Partner with Sales, Credit, Billing, and Cash Application teams to resolve account concerns.
• Maintain accurate records of customer communication, payment commitments, and collection activity.

Skills

B2B Collections

Customer communication

Relationship management

Education

1+ year in Commercial/AR collections

Tools

Excel

Outlook

Word

Job description

Compensation: $22.00-$26.00/hour
Location: Winter Park, FL | Fully Onsite

Why This Opportunity Stands Out

• Join a financially stable, nationally recognized distributor with decades of success and a strong industry reputation.
• Work for a company that values employee tenure, teamwork, and professional development.
• Gain exposure to multiple areas of finance, including Accounts Receivable, Credit, Billing, and Customer Account Management.
• Supportive leadership team that provides training, guidance, and growth opportunities.
• Highly visible role where your work directly impacts cash flow, customer relationships, and overall business success.

Key Responsibilities Of The Collections Specialist

• Manage a portfolio of commercial customer accounts and proactively follow up on outstanding balances.
• Review aging reports, investigate account discrepancies, and resolve payment issues.
• Communicate with customers regarding payment status, account reconciliations, and collection efforts.
• Partner with Sales, Credit, Billing, and Cash Application teams to resolve account concerns.
• Maintain accurate records of customer communication, payment commitments, and collection activity.

Qualifications For The Collections Specialist

• 1+ year of B2B Collections, Commercial Collections, or Accounts Receivable experience.
• Experience working with purchase orders, customer payment terms, credits, chargebacks, and account reconciliations.
• Strong communication skills and proficiency with Microsoft Excel, Outlook, and Word.

The ideal Collections Specialist enjoys building professional relationships, solving payment issues, and taking ownership of an account portfolio. This Collections Specialist will thrive in a team-oriented environment that values customer service, accountability, and collaboration. If you're looking to keep growing your career as a Collections Specialist , we'd love to connect.