Collections Specialist

Canopy by Hilton Jersey City Arts District; Macon (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

A family-owned fuel distributor is seeking a detail-oriented Collections Specialist to enhance their Accounts Receivable team in Macon, GA. This role involves managing customer accounts, resolving invoice discrepancies, and ensuring timely communication regarding overdue payments. Candidates should possess strong data entry skills, prior customer service experience, and a problem-solving attitude. Join a stable and supportive work environment with opportunities for professional growth.

Benefits

Opportunities for growth and development

Stable, full-time position

Collaborative and supportive work environment

Qualifications

• Strong data entry skills with attention to detail.
• Prior customer service experience.
• Ability to multitask and problem-solve efficiently.

Responsibilities

• Monitor and identify overdue accounts.
• Draft payment plans for management approval.
• Communicate with billing departments regarding invoicing issues.

Skills

Data entry

Customer service

Attention to detail

Multitasking

Problem-solving

Tools

Microsoft Excel

Microsoft Word

Email

Job description

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Location: Macon, GA (Headquarters)

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Reports to: Office Manager

About Us:

Walthall Oil Company is a family-owned fuel and lubricants distributor serving Georgia, Florida, and South Carolina. We are looking for a detail-oriented Collections Specialist to join our Accounts Receivable team in Macon, GA. This role is essential in ensuring smooth financial operations by managing customer accounts and providing excellent customer service.

Key Responsibilities:

Past Due Payment Outreach

• Monitor and identify overdue accounts
• Contact accounts with overdue balances
• Maintain records of payment outreach and contacts
• Follow-up
• Communicate with internal dispatch teams and sales representatives regarding delinquent accounts
  
  

Invoice Discrepancy Resolution

• Communicate with billing departments to resolve customer related invoicing issues
• Customer facing invoice explanation
  
  

General Outreach Response

• Provide invoice and/or statement copies
• Weekly payment summaries for specific accounts
  
  

Legal Documentation

• Draft payment plans for management approval
• Present the plan once approved
• Draft final notices
• Follow through with acknowledgement by the given account
• Communicate with outside agencies regarding delinquent accounts (as needed)
  
  

What We're Looking For:

Strong data entry skills with attention to detail

Proficiency in Microsoft Excel, Word, and Email

Prior customer service experience

Ability to multitask and problem-solve efficiently

Why Join Walthall Oil?

Stable, full-time position with a reputable family-owned company

Collaborative and supportive work environment

Opportunities for growth and development in accounting and finance

If you are a detail-oriented professional with a passion for organization and customer service, we encourage you to apply!

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Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Internet Publishing

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