Collections Specialist

Klamath Health Partnership INC; Klamath Falls (OR); In loco; USD 30.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Life Insurance

EAP (Employee Assistance Program)

Paid Time Off

Retirement Plan

Team-oriented culture

Descrizione del lavoro

Klamath Health Partnership, Inc. is seeking a Collections Specialist in Oregon to support the revenue cycle. The role involves processing patient payments, auditing balances, updating poverty levels, and handling inquiries with empathy and professionalism.

Requirements include a high school diploma and 3–6 months in billing or collections. The position offers full-time hours, with a pay range of $22.00 to $28.00 per hour DOE and a benefits package that includes life insurance, PTO, and

Competenze

• 3–6 months of hands-on experience in billing, payments, or collections
• Working knowledge of insurance billing procedures and payment practices
• Outstanding written and verbal communication skills
• Professionalism, tact and customer-first thinking in all interactions

Mansioni

• Processing patient payments (cash, check, credit card)
• Auditing account balances and correcting posting errors
• Updating Federal Poverty Levels and applying sliding scale adjustments
• Documenting collection efforts, bankruptcy notices, and resolution notes
• Supporting billing for Commercial Insurance, Medicare, OHP, Workers’ Comp, Personal Injury
• Fielding billing inquiries as the primary phone contact
• Welcoming walk-in patients to the billing office with empathy and professionalism
• Investigating complaints and applying fixes under Billing Supervisor guidance
• Tackling special projects and additional duties as needed

Conoscenze

Clear communication

Professionalism

Customer-first mindset

Bilingual (benefit)

Formazione

High school diploma or equivalent

Descrizione del lavoro

Join our team at Klamath Health Partnership. Discover open positions and take the next step in your healthcare career.

The future looks bright at Klamath Health Partnership, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide variety of benefits, and many growth opportunities for our employees.

Pay Range: $22.00 to $28.00 Per Hour DOE

Schedule: Full-Time, Monday-Friday

About Us

At Klamath Health Partnership, we believe everyone deserves access to compassionate, comprehensive healthcare—regardless of background or income. As a Federally Qualified Health Center (FQHC), we serve the Klamath Falls community with pride, offering medical, dental, and behavioral health services designed to meet people where they are. Join a team that blends heart and excellence to make care truly accessible.

Are you passionate about accuracy, patient service, and financial integrity? Our team is seeking a Collections Specialist who thrives in a collaborative environment and finds purpose in ensuring accounts are clear and correct. This role is pivotal in supporting our revenue cycle while delivering compassionate, responsive support to our patients.

What You’ll Do

• Processing patient payments (cash, check, credit card) received in person and by mail
• Auditing account balances and correcting posting errors
• Updating Federal Poverty Levels and applying sliding scale adjustments
• Documenting collection efforts, bankruptcy notices, and resolution notes
• Supporting billing for Commercial Insurance, Medicare, OHP, Workers’ Comp, Personal Injury claims
• Fielding billing inquiries as the primary phone contact
• Welcoming walk-in patients to the billing office with empathy and professionalism
• Investigating complaints and applying fixes under Billing Supervisor guidance
• Tackling special projects and additional duties as needed

What You Bring

• High school diploma or equivalent experience
• 3-6 months of hands-on experience in billing, payments, or collections (or similar)
• Working knowledge of insurance billing procedures and payment practices
• Outstanding written and verbal communication skills
• Professionalism, tact, and customer-first thinking in all interactions
• Bilingual skills are a plus—but not required

Why Join KHP?

At Klamath Health Partnership, your work directly supports our mission of improving access to quality healthcare throughout our community. We foster a culture of collaboration, accountability, and professional growth where employees are valued and supported in their career development.

• Life Insurance & Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Retirement Plan
• A culture of teamwork, inclusivity, and professional growth

Physical Requirements & Accommodations

This role requires the following, with or without reasonable accommodations:

• Clear verbal communication and active listening
• Frequent standing, walking, sitting, and use of hands
• Occasional lifting/moving of items up to 25 lbs.
• Bending, stooping, and reaching
• Visual abilities: close and distance vision, color recognition, depth perception, focus adjustment

Klamath Health Partnership is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and encourage qualified individuals from all backgrounds to apply.

Klamath Health Partnership, Inc. is an FTCA deemed organization. For more information about FTCA click here

We are pleased to have received the Tier 4 Certification from the Oregon Health Authority Patient-Centered Primary Care Home (PCPCH) for our quality of care

Klamath Health Partnership (KHP) is a Federally Qualified Health Center (FQHC). We are a not-for-profit organization whose purpose is to provide comprehensive medical, dental, behavioral, and community health services to the medically underserved of the Klamath Basin in southern Oregon. We are committed to the lifetime wellness of our community by providing accessible care to everyone with compassion and respect, regardless of ability to pay.