Collections Specialist

TEK Systems; Hares Corner (DE); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Life Insurance

Short and Long-Term Disability

Health Savings Account (HSA)

Employee Assistance Program

Paid Time Off and Sick Leave

Transportation Benefits

Job summary

TEKsystems is hiring a Collections Specialist for a Midvale, UT onsite role on a 6-month contract. You will contact customers with overdue accounts, negotiate repayment options, and document all interactions in our CRM while maintaining professionalism and regulatory compliance.

The ideal candidate has experience in collections or financial services, strong negotiation and communication skills, and the ability to manage multiple accounts efficiently.

Qualifications

• Experience in collections, banking, lending, or financial services, or call center environments.
• Strong verbal communication and negotiation skills.
• Ability to de-escalate challenging conversations and maintain positive relationships with customers.
• Comfortable discussing financial matters with customers.
• Strong time management and organizational skills.
• Accurate data entry and documentation skills.
• Proficiency with CRM systems and computer applications.

Responsibilities

• Contact customers regarding overdue accounts via phone.
• Identify reasons for missed or late payments.
• Negotiate payment arrangements and secure commitments.
• Document all customer interactions in CRM and internal systems.
• Maintain professionalism during difficult conversations and objections.
• Ensure compliance with banking regulations and company policies.
• Manage a high volume of accounts and prioritize workload.
• Work independently to meet performance and productivity goals.

Skills

Collections experience

Negotiation

De-escalation

Financial discussions

Time management

Data entry

CRM software

Computer applications

Tools

CRM systems

Computer applications

Job description

Collections Specialist

Location: Midvale, UT (Onsite)

Pay: $21.00/hour

Duration: 6-Month Contract

Start Date: August 31, 2026

Openings: 2 Positions Available

About the Opportunity

We are seeking motivated and customer-focused Collections Specialists to join a leading financial services organization in the Salt Lake City area. This role is ideal for individuals who excel at customer communication, problem-solving, and maintaining professionalism during challenging conversations.

As a Collections Specialist, you will work directly with customers who have delinquent accounts, helping them understand their options and establish repayment solutions that meet both customer and company objectives.

Key Responsibilities

• Contact customers regarding overdue accounts via phone.
• Identify reasons for missed or late payments.
• Negotiate payment arrangements and secure customer commitments.
• Document all customer interactions accurately within CRM and internal systems.
• Maintain professionalism while handling difficult conversations and objections.
• Ensure compliance with banking regulations, company policies, and collection procedures.
• Manage a high volume of accounts while prioritizing workload effectively.
• Work independently to meet performance and productivity goals.

Qualifications

• Previous experience in collections, banking, lending, financial services, customer service, or call center environments.
• Strong verbal communication and negotiation skills.
• Ability to de-escalate challenging situations and maintain positive customer relationships.
• Comfortable discussing financial matters with customers.
• Strong time management and organizational skills.
• Accurate data entry and documentation skills.
• Basic financial and mathematical aptitude.
• Proficiency with CRM systems and computer applications.

Ideal Backgrounds

Candidates with experience in the following areas are encouraged to apply:

• Collections Specialist
• Collections Representative
• Customer Service Representative
• Loan Servicing Representative
• Financial Services Representative
• Call Center Representative
• Account Resolution Specialist
• Recovery Specialist

Benefits

Eligible contract employees may have access to:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Life Insurance
• Short and Long-Term Disability Coverage
• Health Savings Account (HSA)
• Employee Assistance Program
• Paid Time Off and Sick Leave (where applicable)
• Transportation Benefits

Interview Process

• One onsite interview with the hiring manager
• Quick hiring process for qualified candidates

If you're a strong communicator who enjoys helping customers find solutions while maintaining professionalism and compliance, we'd love to hear from you.

Job Type & Location

This is a Contract position based out of Midvale, UT.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Midvale,UT.

Application Deadline

This position is anticipated to close on Aug 21, 2026.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.