Collections Specialist

Burnett Specialists; Dallas (TX); On-site; USD 52,000 - 80,000; Full time

Job summary

A well-established law firm in Uptown Dallas seeks an experienced Collections Specialist to join its accounting team. The role reports to the Director of Finance and Planning, focusing on managing client accounts, resolving balances, and supporting the firm’s collection efforts.

The ideal candidate has at least 3 years of law firm collections and AR experience, preferably with Elite 3E, and strong communication, negotiation, and organizational skills to maintain professional relationships with

Qualifications

• Minimum 3 years in collections and AR, preferably in law or professional services.
• Experience with Elite 3E accounting software preferred.
• Strong communication, negotiation, and organizational skills.

Responsibilities

• Collaborate with attorneys and finance to manage collections.
• Identify overdue balances and develop collection strategies.
• Negotiate payments and set up payment arrangements with clients.
• Maintain positive client relationships during collection matters.
• Research and resolve billing discrepancies and overpayments/underpayments.
• Monitor accounts receivable and follow up on balances.
• Document client communications and collection activities.
• Improve collection processes with the finance team.
• Assist with additional accounting and collections tasks as needed.

Skills

Negotiation

Communication

Accounts receivable

Excel

Elite 3E

Organization

Education

Associate degree

Tools

Elite 3E

Job description

Position Overview A well-established and respected law firm in Uptown Dallas is seeking an experienced Collections Specialist to join its accounting team. This position reports to the Director of Finance and Planning and plays an important role in managing client accounts, resolving outstanding balances, and supporting the firm's overall collection efforts. The ideal candidate will have a minimum of 3 years of law firm collections and accounts receivable experience, preferably utilizing Elite 3E software. This role requires strong communication, negotiation, and organizational skills, along with the ability to build and maintain professional relationships with attorneys, clients, and internal accounting teams.

Key Responsibilities

• Work closely with attorneys, accounting personnel, and firm leadership to manage collection efforts and provide updates on outstanding accounts.
• Review assigned accounts, identify overdue balances, and develop effective collection strategies.
• Communicate with clients regarding outstanding invoices, negotiate payments, and establish payment arrangements.
• Build and maintain positive client relationships while professionally managing collection matters.
• Research and resolve billing discrepancies, account adjustments, and overpayments or underpayments.
• Monitor accounts receivable and follow up on outstanding balances and payment commitments.
• Maintain accurate documentation of client communications, payment arrangements, and collection activity.
• Collaborate with the finance team to improve collection processes and support timely resolution of outstanding accounts.
• Assist with additional accounting and collections-related responsibilities as needed.

Qualifications

• Minimum of 3 years of collections and accounts receivable experience, preferably in a law firm or professional services environment.
• Experience with Elite 3E legal accounting software strongly preferred.
• Strong understanding of accounts receivable processes, account reconciliation, and collection procedures.
• Excellent written and verbal communication skills with the ability to interact professionally with attorneys, clients, and firm leadership.
• Strong negotiation and problem-solving abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Ability to handle confidential financial and client information with professionalism and discretion.
• Associate's degree or equivalent professional experience preferred.

If you have a background in law firm collections and accounts receivable and are looking for an opportunity to join a respected Dallas law firm, we would love to hear from you! CSDAL65