Collections Representative

America's CAR-MART, Inc.; Wichita Falls (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart, Inc. is seeking a motivated Field Collections Representative to help ensure the financial health of the company while delivering strong customer service.

The role involves conducting field visits to customers’ locations, negotiating payment arrangements, and documenting all collection activities. The position emphasizes effective communication, adherence to legal requirements, and achieving targets.

Qualifications

• Background in debt collections or receivables management.
• Strong communication and negotiation skills.
• Ability to travel to customers' locations for field visits.

Responsibilities

• Conduct field visits to customers' locations for collections.
• Negotiate payment arrangements and settlements.
• Build rapport and address customer concerns.
• Document all interactions and update records.
• Ensure compliance with legal and regulatory requirements.

Skills

Collections experience

Communication skills

Job description

Job Details

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation

$15.25 per hour plus monthly bonus potential

Duties And Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.