Collections Representative

Car-Mart; West Plains (MO); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to join our team in West Plains, Missouri. The role focuses on collecting balances through field visits, negotiating payment arrangements, and delivering excellent customer service to maintain the company’s financial health.

The position requires strong communication and a proven ability to meet targets. This field-based role offers competitive pay and growth opportunities within a Forbes-recognized employer committed to

Qualifications

• Background in collections
• Strong communication skills for customer interactions
• Results-driven with targets in mind

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlements with customers
• Build rapport and address customer concerns to recover outstanding balances
• Document all interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Skills

Collections experience

Communication skills

Target-driven

Job description

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation: $15.25 per hour plus monthly bonus potential

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Benefits

• Medical Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.