Collections-Manufacturing

CFS; La Porte (IN); On-site; USD 45,000 - 49,000; Full time

Job summary

CFS in LaPorte, IN seeks a Collections Specialist to join the accounting team. The role focuses on managing B2B collections, following up on past-due invoices, and maintaining professional customer relationships.

You will investigate discrepancies, monitor aging, and work with sales, customer service, and finance to improve cash flow. Manufacturing experience is a plus. This is a full-time onsite position with competitive compensation.

Qualifications

• Previous collections, accounts receivable, or credit and collections experience.
• Business-to-business (B2B) collections experience preferred.
• Experience reviewing aging reports and resolving outstanding balances.
• Strong communication, negotiation, and problem-solving skills.
• Proficiency in Microsoft Excel and accounting/ERP systems.
• Manufacturing, distribution, or industrial industry experience is a plus.

Responsibilities

• Manage a portfolio of business-to-business customer accounts and follow up on outstanding invoices.
• Contact customers regarding past-due balances via phone and email while maintaining professional relationships.
• Investigate and resolve invoice discrepancies, short pays, deductions, and billing issues.
• Monitor aging reports and prioritize collection efforts to improve cash flow.
• Collaborate with customer service, sales, and accounting teams to resolve payment delays.
• Document collection activities, customer communications, and payment commitments.
• Assist with account reconciliations and other accounts receivable functions as needed.

Skills

B2B collections

Customer communication

Negotiation

Analytical skills

Team collaboration

Tools

Excel

ERP systems

Job description

Office Location

Elkhart, IN (100% Onsite)

About the Opportunity

Our client, a well-established manufacturing company, is seeking a Collections Specialist to join their accounting team. This role is responsible for managing business-to-business (B2B) collections, maintaining positive customer relationships, and helping to improve cash flow through timely collection of outstanding receivables. The ideal candidate will have experience working in a manufacturing, distribution, or business services environment and be comfortable communicating with customers regarding payment status, account discrepancies, and outstanding balances.

Key Responsibilities

• Manage a portfolio of business-to-business customer accounts and follow up on outstanding invoices.
• Contact customers regarding past-due balances via phone and email while maintaining professional relationships.
• Investigate and resolve invoice discrepancies, short pays, deductions, and billing issues.
• Monitor aging reports and prioritize collection efforts to improve cash flow.
• Collaborate with customer service, sales, and accounting teams to resolve payment delays.
• Document collection activities, customer communications, and payment commitments.
• Assist with account reconciliations and other accounts receivable functions as needed.

Requirements

• Previous collections, accounts receivable, or credit and collections experience.
• Business-to-business (B2B) collections experience preferred.
• Experience reviewing aging reports and resolving outstanding balances.
• Strong communication, negotiation, and problem-solving skills.
• Proficiency in Microsoft Excel and accounting/ERP systems.
• Manufacturing, distribution, or industrial industry experience is a plus.
• Ability to maintain professionalism while handling difficult collection conversations.

Why This Opportunity?

• Join a stable and growing manufacturing organization.
• Collaborative accounting and finance team.
• Opportunity to make a direct impact on cash flow and customer relationships.
• Consistent Monday-Friday schedule.
• Competitive compensation and benefits package.

Location

LaPorte, IN

Schedule

Full-Time, Onsite

Compensation

$44,720 - $48,800 Annual Salary ($21.50 - $23.46/hour)