Collections & Customer Care Agent | Flexible Schedule

The CBE Group, Inc.; Clarksville (TN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

3 weeks paid training

Base pay + commissions

In-office environment

Job summary

The CBE Group, Inc. in Clarksville, TN is hiring a Customer Service/Collections Agent for an in-office, 40-hour week with a flexible weekday schedule and one required night until 7pm.

You will assist consumers to resolve accounts in a fast-paced environment, focusing on ethical, timely solutions and strong customer service skills. Base pay plus commissions offers earnings potential with monthly commissions.

Qualifications

• At least 18 years of age.
• High School Diploma or GED required.
• 9+ months of work history; customer service preferred.
• Computer and typing skills required.
• Excellent attendance and reliability.
• Strong work ethic and ability to learn quickly.
• Strong communication, persuasion, and negotiation skills.

Responsibilities

• Assist consumers to resolve accounts in an ethical, legal and professional manner.
• Maintain timely, transparent communication in a fast-paced call-center environment.

Skills

Customer service mindset

Strong communication

Negotiation skills

Attention to detail

Multitasking

Education

High School Diploma or GED

Tools

Typing skills

Computer skills

Job description

The CBE Group, Inc. in Clarksville, TN is hiring a Customer Service/Collections Agent for an in-office, 40-hour week with a flexible weekday schedule and one required night until 7pm.

You will assist consumers to resolve accounts in a fast-paced environment, focusing on ethical, timely solutions and strong customer service skills. Base pay plus commissions offers earnings potential with monthly commissions.