Collections Coordinator

Keystone Automotive Operations, Inc; Exeter Township (Berks County); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision, prescription,

HSA, and FSA benefit options

401(k) with company match

Company-paid life insurance

Long-term disability

Short-term disability

Paid time off and company holidays

Tuition assistance and scholarship

Employee referral bonus program

Employee purchase discounts

Ongoing training and growth

Job summary

Keystone Automotive Operations, Inc. is seeking a detail-oriented Collections Coordinator to help keep customer accounts current and ensure timely payments. You will support the AR team, review accounts, and communicate clearly with customers and internal teams.

Qualifications include bilingual English/French, a bachelor’s degree or equivalent experience, and 1+ years in collections or accounts receivable. This on-site/hybrid role spans multiple locations, with opportunities to grow within a

Qualifications

• Must be bilingual in English and French (written and spoken).
• Bachelor’s degree or equivalent work experience.
• 1+ years of related experience in collections/accounts receivable.

Responsibilities

• Assist team members and leaders with collection efforts.
• Review monthly accounts receivable and target past-due invoices as assigned.
• Make outbound calls and send letters to customers and departments as requested.
• Support leadership with inbound communications as needed.
• Prepare and send external mail for AR staff.
• Manage inbound/outbound communications for group email boxes, as assigned.
• Perform other duties as assigned.

Skills

Bilingual English/French

Communication skills

Education

Bachelor's degree or equivalent

Job description

Collections Coordinator

Company: Keystone Automotive Operations, Inc.
Locations: Portland, OR, Exeter, PA, or Mississauga, ON
Work Environment: On-site/Hybrid possible
Position Type: Collections / Accounts Receivable
Turn follow-through into results. Keystone Automotive Operations, Inc. is seeking an organized, persistent Collections Coordinator to help keep customer accounts current and payments moving.

Why Join Keystone?

• Build business-to-business collections and accounts receivable experience
• Collaborate with AR leadership, customers, and teams across departments and locations

About the Role

As a Collections Coordinator, you will collect and process accounts receivable, support the AR team, and help resolve past-due balances through clear, professional communication.

What You’ll Do

• Assist team members and leaders with collection efforts
• Review monthly accounts receivable and target past-due charge account and COD account invoices, as assigned
• Make outbound calls and send faxes and collection letters to customers and to employees in other departments and locations, as requested by leadership
• Support leadership with inbound communications as needed
• Prepare and send external mail and overnight packages for AR staff
• Manage inbound and outbound communications for group email boxes, as assigned
• Perform other duties as assigned

What We’re Looking For

• Must be bilingual in English and French (written and spoken); candidates who are not fluent in both languages will not be considered
• Bachelor’s degree or equivalent work experience
• 1+ years of related experience

Preferred Skills

• 2+ years of experience in business-to-business collections

Benefits and Perks

• Medical, dental, vision, prescription, HSA, and FSA benefit options
• 401(k) with company match, company-paid life insurance, long-term disability, and short-term disability options
• Paid time off and company holidays
• Tuition assistance and scholarship opportunities for dependents
• Employee referral bonus program and employee purchase discounts
• Ongoing training, internal growth opportunities, leadership development, wellness resources, and Employee Assistance Program access

Who We Are

Keystone Automotive Operations, Inc. is North America’s leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our people-focused culture supports employee growth and is built on our Company Values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, and Fun.