Collections Coordinator

Vistar; Englewood (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

5% annual bonus

Competitive hourly rate

Job summary

Vistar is seeking a detail-driven Accounts Receivable associate to manage current and past due balances across national corporate accounts. You will negotiate payment plans, document promissory notes, and support the AR team to ensure timely cash collection.

Strong communication with clients and cross-functional teams is essential. You will work with Excel-based tools, AS/400 systems, and maintain accurate notes in Corp 400.

Qualifications

• High School Diploma or GED required.
• Strong Excel skills including pivot tables, VLOOKUPs, filters, and basic formulas.
• Excellent written and verbal communication skills.
• B2B collections experience.
• Comfortable talking on the phone with clients/customers most of the day.

Responsibilities

• Monitor large and/or complex customer accounts and collect on a timely basis.
• Document interactions in the system during customer calls.
• Review accounts on hold to determine next actions.
• UpdateSales on customer status and communicate status effectively.
• Assist Cash Application Specialists with customer contacts and payments.
• Handle physical filing and related duties as needed.
• Performs other duties to support AR team.

Skills

Excel

Communication skills

B2B Collections

Phone communication

Written communication

Education

High School Diploma/GED

Tools

AS/400

Job description

Job Description

Responsible for all current and past due Accounts Receivable for assigned customers. Monitors all National Corporate accounts up to and including any 3rd party or legal efforts. Assigned oversight responsibility for specific OpCo’s 3rd party or legal efforts for all uncollectable accounts. Assist OpCo in negotiating all short and long term payment plans, including preparation of promissory note documentation, personal guaranty and UCC1 security agreements. Supports the company’s quality management programs in providing effective customer service to internal and external customers. Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.

Job Description

Responsible for all current and past due Accounts Receivable for assigned customers. Monitors all National Corporate accounts up to and including any 3rd party or legal efforts. Assigned oversight responsibility for specific OpCo’s 3rd party or legal efforts for all uncollectable accounts. Assist OpCo in negotiating all short and long term payment plans, including preparation of promissory note documentation, personal guaranty and UCC1 security agreements. Supports the company’s quality management programs in providing effective customer service to internal and external customers. Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.

Responsibilities

• Monitors large and/or complex customer accounts and collects on a timely basis. Requires the ability to communicate effectively with customers on the telephone and in writing and appropriate vision and manual dexterity to operate a computer keyboard to access information.
• Inputs comments into Corp 400/AS 400 throughout phone calls with customers in order to document items appropriately.
• Reviews accounts on hold to determine appropriate actions.
• Updates Sales on customer status. Requires the ability to communicate effectively over the telephone, in writing and in person to explain/exchange information.
• Provides assistance to Cash Application Specialists regarding customers’ contacts and payments.
• Accesses hard copy customer files. Requires manual dexterity and frequent bending over, reaching, lifting, grasping and standing to access files in filing cabinets.
• Performs other related duties as assigned.

Required Qualifications

• High School Diploma/GED or Equivalent
• Intermediate Excel skills, including pivot tables, v lookups, filters, and basic formulas
• Excellent communication skills, written and verbal
• B2B Collections experience
• Comfortability with talking on the phone with clients and customers for a large portion of the day

Compensation

$25-27/hr + 5% annual bonus potential