Credit and Collections Coordinator

Performance Food Group (New); Englewood (CO); On-site; USD 48,000 - 64,000; Full time

Job summary

Performance Food Group (Vistar) is seeking an Accounts Receivable professional to manage current and past-due accounts for assigned customers, and to coordinate with national corporate accounts up to third parties or legal actions.

You will negotiate short- and long-term payment plans, prepare promissory notes and security documents, and support cash application and customer service goals while collaborating with cross-functional teams.

Qualifications

• High School Diploma/GED or Equivalent.
• Intermediate Excel skills, including pivot tables, v lookups, filters, and basic formulas.
• Excellent communication skills, written and verbal.
• B2B Collections experience.
• Comfortability with talking on the phone with clients and customers for a large portion of the day.

Responsibilities

• Monitors large and/or complex customer accounts and collects on a timely basis.
• Inputs comments into Corp 400/AS 400 throughout phone calls with customers to document items appropriately.
• Reviews accounts on hold to determine appropriate actions.
• Updates Sales on customer status.
• Provides assistance to Cash Application Specialists regarding customers' contacts and payments.
• Accesses hard copy customer files; requires manual dexterity and occasional bending to access files.
• Performs other related duties as assigned.

Skills

Excel (pivot tables, VLOOKUP)

Communication skills

Phone-based collections

B2B collections experience

Education

High School Diploma or GED

Associate’s or Bachelor’s in Business/Accounting (preferred)

Tools

AS/400 / Corp 400

Job description

Company Description:

Vistar customers are everywhere people work, play, and shop. Vistar is America's leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities they serve.

Job Description:

Responsible for all current and past due Accounts Receivable for assigned customers. Monitors all National Corporate accounts up to and including any 3rd party or legal efforts. Assigned oversight responsibility for specific OpCo's 3rd party or legal efforts for all uncollectable accounts. Assist OpCo in negotiating all short and long term payment plans, including preparation of promissory note documentation, personal guaranty and UCC1 security agreements. Supports the company's quality management programs in providing effective customer service to internal and external customers. Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.

Responsibilities:

• Monitors large and/or complex customer accounts and collects on a timely basis. Requires the ability to communicate effectively with customers on the telephone and in writing and appropriate vision and manual dexterity to operate a computer keyboard to access information.
• Inputs comments into Corp 400/AS 400 throughout phone calls with customers in order to document items appropriately.
• Reviews accounts on hold to determine appropriate actions.
• Updates Sales on customer status. Requires the ability to communicate effectively over the telephone, in writing and in person to explain/exchange information.
• Provides assistance to Cash Application Specialists regarding customers' contacts and payments.
• Accesses hard copy customer files. Requires manual dexterity and frequent bending over, reaching, lifting, grasping and standing to access files in filing cabinets.
• Performs other related duties as assigned.

Benefits:

Click Here for Benefits Information

Qualifications:

• High School Diploma/GED or Equivalent
• Intermediate Excel skills, including pivot tables, v lookups, filters, and basic formulas
• Excellent communication skills, written and verbal
• B2B Collections experience
• Comfortability with talking on the phone with clients and customers for a large portion of the day

Preferred qualifications:

• Associate's degree, Bachelor's degree in Business, Accounting, or related area
• Corp 400/ AS 400 experience
• Commercial credit/collections experience

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.