Collections and Billing Analyst

Gravyty; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

Gravyty is seeking a Collections and Billing Analyst to support finance operations focused on accounts receivable. This fully remote entry-level role involves managing collections, communicating with customers, and preparing financial reports. Ideal candidates will have a degree in Accounting or Finance and strong analytical skills, contributing to the accuracy and efficiency of financial processes.

Benefits

Competitive benefits

Employer-matched retirement plans

Flexible time off

Supportive environment

Qualifications

• Bachelor’s degree preferred.
• Prior accounting or finance experience is a plus.
• Comfortable with spreadsheets and accounting systems.

Responsibilities

• Manage collection process for timely payment of invoices.
• Prepare weekly aging reports and collections forecasts.
• Investigate and resolve discrepancies in billing.

Skills

Attention to detail

Problem-solving

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Accounting, Finance, or related field

Tools

Accounting systems

Spreadsheets

Job description

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Role Overview

To support Gravyty’s finance operations with a primary focus on accounts receivable, contributing to the accuracy, efficiency, and integrity of the company’s financial processes.

This is a fully remote role and can be held by an employee living in Canada or the United States.

Key Responsibilities

1. Manage collection process to ensure timely payment of customer invoices to support the company’s cash flow.
2. Communicate with customers and respond to all inbound payment-related questions.
3. Handle customer forms and inquiries related to billing and payments.
4. Maintain and update customer vendor databases and portals.
5. Prepare weekly aging reports, collections forecasts, and other reports as requested.
6. Investigate and resolve discrepancies in billing and payments.
7. Prepare and report sales tax returns.
8. Assist with customer invoice generation and ensure timely delivery.
9. Support month-end close and assist the finance team in various tasks.
10. Conduct variance analysis and investigate discrepancies.
11. Provide the Controller with information for external audits.
12. Identify opportunities for efficiency and automation within finance operations.
13. Support accounts payable functions as needed.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field preferred.
• Prior accounting or finance experience is a plus but not required.
• Strong attention to detail, problem-solving, and analytical skills.
• Excellent communication and interpersonal skills for effective collaboration.
• Comfort working with spreadsheets, accounting systems, and portals.
• High integrity and ability to handle confidential information.
• Enthusiastic about learning and growing in a fast-paced SaaS environment.

About Gravyty

Gravyty transforms engagement across higher education, K-12, and nonprofits by leveraging AI-powered platforms that break data and technology silos, creating seamless experiences from student success to alumni and donor relationships. Trusted by over 2,750 institutions, powering more than 25.5 million interactions annually, we aim to drive better outcomes and stronger connections.

Our global team of 150+ passionate professionals is committed to innovation, excellence, and making a meaningful impact. We offer competitive benefits, employer-matched retirement plans, flexible time off, and a supportive environment.

We are dedicated to an inclusive, accessible recruitment process. Please inform us if you require accommodations at any stage.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance
• Industries: Education and Fundraising