Collections Analyst (Remote)

Lensa; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Collections Analyst to join their dynamic finance team. In this remote role, you'll manage accounts receivables, build relationships with customers, and ensure timely collections. Your analytical skills will be key in resolving issues and presenting findings to internal teams. With a focus on enhancing profitability and growth, this role offers a chance to make a significant impact. Enjoy a flexible work environment, inclusive culture, and a range of benefits including generous PTO and wellness programs. If you're ready to elevate your career in finance, this opportunity is perfect for you.

Benefits

Flexible PTO (22 days)

Paid holidays (7)

Online and retail discounts

Company match 401(k)

Wellness programs

Qualifications

• 3+ years’ experience in B2B Credit and Collections.
• Understanding of Accounting Principles and Credit Management processes.

Responsibilities

• Manage and collect outstanding accounts receivables for customers.
• Build relationships to facilitate cash collections and minimize bad debt.

Skills

Communication Skills

Time Management

Analytical Skills

ERP Experience

Excel Skills

Presentation Skills

Education

Associates or Bachelor’s Degree in Business Management or Finance

Tools

Webcollect

Getpaid

Microsoft Office

O365

Job description

Lensa is the leading career site for job seekers at every stage of their career. Our client, Staples, is seeking professionals. Apply via Lensa today!

Collections Analyst (Remote)

Any, USA

Staples is a business-to-business company. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders, working with them to accelerate the company’s profitability and growth.

What You’ll Be Doing

• The Analyst is responsible for managing and collecting all the outstanding accounts receivables for a portfolio of customers.
• Work with Staples Customers to build effective relationships that will result in the ability to collect, reconcile, and rationalize past dues. The focus will be on larger spend, special handling, and complex accounts.
• Collect cash for open Accounts Receivable.
• Follow up regularly with the customer until a payment resolution is received. Escalate to the Team Lead if/when problems or concerns arise.
• Research Accounts Receivable issues and reconcile payment remittances.
• Minimize bad debt write-offs and maximize cash receipts while being sensitive to internal and external customers.
• Adhere to collection strategies and complete tasks including on account cash, escalations, credit review, etc., within expected SLA.
• Summarize and present findings from account reconciliations to customers and internal Staples Teams, including Sales Reps, Directors, AVPs, Customer Setup, and Contract Gateway Teams.

What You Bring To The Table

• Excellent written and verbal communication skills.
• Time management and strong organizational skills.
• Strong presentation skills, such as preparing PowerPoints, agendas, and note-taking.
• Ability to coordinate with other internal departments.
• Strong analytical skills.
• Ability to assess problems and resolve or escalate promptly.
• Broad ERP experience in large systems (Oracle, SAP, etc.).
• Intermediate or higher skills in Excel.

Qualifications

Basic Qualifications:

• 3+ years’ experience in B2B Credit and Collections.

Preferred Qualifications:

• Associates or Bachelor’s Degree in Business Management or Finance.
• Experience with Collection Software (Webcollect, Getpaid, etc.).
• Understanding of Accounting Principles.
• Understanding of Credit Management processes.
• Proficiency in Microsoft Office and O365.
• Familiarity with different billing and invoicing methods.

We Offer

• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and observed paid holidays (7).
• Online and retail discounts, company match 401(k), wellness programs, and more perks.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: IT Services and IT Consulting